Assistant Manager - TCS, NMIPL

Nissan Motor Corporation

4 years

0 Lacs

chennai tamil nadu india

Posted:5 days ago| Platform:

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Skills Required

support query corrosion reports model reporting data analytics management presentation excel pivot analysis logical communication macros power sap mobility drive

Work Mode

On-site

Job Type

Full Time

Job Description

Second level overseas Market support (line tickets) and Warranty Support Platform Mailbox response within targeted time.
Query & claim validation: approved / returned / rejected within shortest time.
Claims on Paint & Corrosion queries assessed within targeted time.
High-cost warranty claim items to be analysed and escalated monthly with proposed countermeasure (e.g. pre-authorisation rule, bulletin etc)
Regular reports to be issued before agreed deadline
Warranty claims allocation to responsible manufacturer/supplier
New Model Operation Codes Validation & Setup in system.
Reporting to local and regional level.

Educational Qualification and experience:

Diploma / BE - Mechanical, Automobile, or equivalent with 4-5 years of experience
Min 3+ years of experience in Warranty Operations with good understanding on dealer warranty process.
Sound experience on data analytics, solution generation and prepare management presentation.
Must have advanced level skill on Microsoft office - Excel (including Pivot Tables and Macros)

Competencies

Customer-oriented
Strong analysis skills
Detail and action-oriented
Self- management
Good logical thinking.
Good Communication skill with overseas dealers.
Able to work under pressure and a sense of urgency
Proficient in MS Excel (including Pivot Tables and Macros), MS Power Point (executive-level presentations). SAP experience is desirable.
Automotive industry experience is nice to have.

Shape the future of mobility at Nissan: Start your career, drive innovation.
Chennai India

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