Job
Description
Job Title Assistant Manager- Soft Services Function Job Type Full Time Location Reporting Manager Reporting Staff Skills Handle all soft service activities Objectives of Position: Thorough knowledge of soft services in facility management. Conversant with safety, security of the occupants, premises and property. Client interfacing communication skills. Accountable to achieve Five Star rating in BSC Final audit Accountable to achieve management OHS and wellbeing objectives as per decided target Accountable to ensure the places of work in the premises are in safe and risk free conditions Accountable to ensure documentation of all statutory compliance related to property and labor law. Responsibilities Check the entire food court before operations for the day to make sure that all furniture and equipment is clean and in working condition and that all supplies are sufficient. Welcome and acknowledge all guests according to company standard and ensure they are seated comfortably. Responsible for checking all tables to ensure that service is smooth. Keep a vigilant eye across the food court optimize the dining experience for the guest as much as possible. Interact with guests at the table to make them comfortable, build a rapport and obtain feedback; at the same time, do so without imposing himself or being over-solicitous. He shall be sensitive to the guests need for privacy. Immediately involve the Manager in the event of any negative, unpleasant or out of the ordinary occurrence. Assign tasks to his team of stewards in a manner that helps in their overall development. At the same time, during periods of pressure, he shall capitalize on the specific strengths of his team members. Make sure that tables are reset as soon as the guest leaves and ready for the next seating. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. 9. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. 10. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other team member. 11. Ensure adherence to quality expectations and standards. 12. Completely familiarizes himself with policies and procedures related to fire, emergencies, safety, first aid and security as described in the relevant sections of this manual. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training. 13. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 14. Carry out any other additional duties, functions and assignments, entrusted to him from time to time by his superiors. Scope and context of health and safety management To participate / review occupational health and safety objectives To participate/ review occupational health and safety programs To participate/ review identification of hazards, opportunities and assessment of risk Points pertaining to human safety, security, environment and legal compliances Ensure provision and maintenance of plant / equipment and systems of work in the workplace are safe and without any risk to health To identify major accident hazards and avoid them Involvement in onsite emergency plan and Business continuity plan Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Experience: total: 5 years (Required) Work Location: In person Speak with the employer +91 8595747650
