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Assistant Manager Quality Assurance - BPO

Assistant Manager Quality Assurance - BPO

Witbloom Training & Placement

8 - 13 years

|

6 - 8 Lacs

Navi Mumbai

Posted:2 weeks ago| Platform:

Apply

Skills Required

Bpo Customer Service Pareto Analysis Six Sigma Quality Assurance QC Tools TNA Quality Management Process Improvement Outbound Process Auditing Call Monitoring Kaizen Bpo Voice Quality Analysis Fishbone Quality Tools International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools

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