Assistant Manager / Manager - Home Loans (Sales)

4 - 8 years

4 - 6 Lacs

mumbai maharashtra india

Posted:4 days ago| Platform: Foundit logo

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Skills Required

leadership team management sales expertise customer service organizational skills problem-solving

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Ensure adherence to company policies and procedures.
  • Optimize branch profitability by controlling costs and improving operational efficiency.
  • Recruit, train, and develop new sales employees to build a high-performing team.
  • Resolve customer issues promptly, ensuring overall satisfaction and retention.
  • Maintain a management style aligned with company best practices.
  • Provide leadership, motivation, and direction to all employees.
  • Ensure the availability and quality of home loan products.
  • Conduct and present employee performance reviews.
  • Collaborate closely with the store manager to lead the team effectively.
  • Oversee retail inventory and maintain proper stock levels.
  • Assist customers as needed to deliver a superior experience.
  • Organize employee schedules to ensure adequate staffing.
  • Enforce health, safety, and security protocols.
  • Maintain consistent standards of customer service.
  • Motivate staff with a clear focus on the company's mission.
  • Maintain visual merchandising standards and store cleanliness.
  • Complete assigned tasks from the general manager efficiently and accurately.
  • Support the store manager in daily operations as required.

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