Job
Description
Role Overview: Cvent, a leading meetings, events, and hospitality technology provider, is seeking a skilled individual to join their team. As a key member of the organization, you will be responsible for M&A data migration and integration, as well as CRM data deduplication operations. Your role will involve working closely with various departments to ensure seamless transitions and maintain data integrity within the company's CRM platform. Key Responsibilities: - Define migration criteria and scope for data to be migrated from acquired companys CRM to Cvents Salesforce - Align stakeholders across Sales, Client Services, Marketing, Finance, and IT to an approved plan and change-control process - Establish data readiness gates and close mandatory data gaps prior to cutover - Architect and govern large-scale matching/deduplication for Accounts, Contacts, and Leads - Direct solutions for cross-CRM data hygiene issues with clear resolution logic and documentation - Lead dry runs and UATs; own go/no-go criteria and defect triage for cutover - Lead monthly customer account mapping for leadership consumption and pipeline/account visibility - Create and maintain M&A data migration playbooks, best practices, training, and lessons-learned repositories - Lead Sales Ops representation in cross-departmental forums and steering committees related to M&A/data migration/integration - Ensure timelines/deadlines are met for all M&A milestones; proactively forecast risks and implement contingencies - Build, lead, and coach a high-performing team executing the above processes with an empathetic, compassionate leadership approach - Manage daily data deduplication operations for Accounts and Contacts in Cvents Salesforce - Define and meet SLAs for detection-to-merge cycle times - Continuously scope and refine deduplication processes to be more robust and automation-first - Define and report data quality KPIs and drive iterative improvements through root-cause analysis and prevention Qualifications Required: - Preferably 9-12 years in Sales Operations, including 3-4 years leading M&A integrations and data migrations and 4+ years managing teams - Proficiency with CRM platforms like Salesforce and experience leveraging AI or advanced techniques for entity resolution/data quality - Hands-on experience with data hygiene and deduplication tools - Strong analytical and problem-solving skills with the ability to balance precision/recall tradeoffs - Excellent communication, negotiation, stakeholder influence, and ability to manage multiple priorities in a fast-paced environment - Leadership, coaching, and team-building capabilities with a builder mindset and robust documentation experience - Bachelors degree with strong academic record and excellent English communication skills (Note: Additional details about the company were not present in the provided job description.) Role Overview: Cvent, a leading meetings, events, and hospitality technology provider, is seeking a skilled individual to join their team. As a key member of the organization, you will be responsible for M&A data migration and integration, as well as CRM data deduplication operations. Your role will involve working closely with various departments to ensure seamless transitions and maintain data integrity within the company's CRM platform. Key Responsibilities: - Define migration criteria and scope for data to be migrated from acquired companys CRM to Cvents Salesforce - Align stakeholders across Sales, Client Services, Marketing, Finance, and IT to an approved plan and change-control process - Establish data readiness gates and close mandatory data gaps prior to cutover - Architect and govern large-scale matching/deduplication for Accounts, Contacts, and Leads - Direct solutions for cross-CRM data hygiene issues with clear resolution logic and documentation - Lead dry runs and UATs; own go/no-go criteria and defect triage for cutover - Lead monthly customer account mapping for leadership consumption and pipeline/account visibility - Create and maintain M&A data migration playbooks, best practices, training, and lessons-learned repositories - Lead Sales Ops representation in cross-departmental forums and steering committees related to M&A/data migration/integration - Ensure timelines/deadlines are met for all M&A milestones; proactively forecast risks and implement contingencies - Build, lead, and coach a high-performing team executing the above processes with an empathetic, compassionate leadership approach - Manage daily data deduplication operations for Accounts and Contacts in Cvents Salesforce - Define and meet SLAs for detection-to-merge cycle times - Continuously scope and refine deduplication processes to be more robust and automation-first - Define and report data quality KPIs and drive iterative improvements through root-cause analysis and prevention Qualifications Required: - Preferably 9-12 years in Sales Operations, including 3-4 years leading M&A integr
