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Assistant Manager - International Voice Process

6 - 10 years

5 - 9 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Requirement:

  • Good work experience in International Voice Process

  • Excellent communication and team management skills (Should have knowledge about team management, performance management, grievance management and operations matrices)
  • Minimum 2 years of experience in working as Team lead - Mandatory

  • Good knowledge about contact center metrices
  • People Management (KRA & Appraisal handling experience)
  • Stakeholder Management, Performance Management, Attrition handling

Candidate should be Flexible to work in rotational shifts and ready to relocate to Trivandrum

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