Assistant Manager – Human Resources (HRBP)

ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,

Assistant Manager – Human Resources (HRBP)

Location: DELHI

JOB PURPOSE

The Assistant Manager – HR Operations (HRBP) plays a key role in supporting HR functions across airport operations. This role focuses on executing HR processes, supporting employee engagement, and ensuring compliance with HR policies and procedures in a fast-paced operational environment.

KEY RESPONSIBILITIES

HR Support & Execution

• Assist in implementing HR initiatives aligned with operational goals.
• Provide day-to-day HR support to operational teams and frontline managers.

Strategic HR Partnership

• Collaborate with business leaders to understand workforce needs and align HR strategies with business objectives.
• Support organizational change initiatives and drive adoption of new processes or policies.
• Provide guidance on HR policies, labor laws, and best practices to managers.

Employee Relations

• Act as the first point of contact for employee queries and concerns, ensuring timely resolution.
• Drive employee engagement initiatives and contribute to building a positive workplace culture.
• Support grievance handling and disciplinary processes in line with company policies.

HR Operations & Compliance

• Ensure timely and accurate processing of attendance, leave, and payroll inputs.
• Maintain employee records and ensure compliance with labor laws and airport regulations.

Performance Management

• Facilitate performance appraisal processes, including goal setting, feedback, and development planning.
• Partner with managers to identify performance gaps and recommend interventions.

HR Data & Reporting

• Prepare HR reports and dashboards for internal reviews.
• Maintain HRIS data accuracy and support audits.

EDUCATIONAL QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum: 4–6 years of overall HR experience
• Relevant HRBP exposure: At least 2–3 years in a business partnering or generalist role Working knowledge of HR systems and labor law basics.

PERSONAL CHARACTERISTICS & BEHAVIOUR

• Strong communication and interpersonal skills.
• Detail-oriented with good organizational abilities.
• Ability to handle confidential information with integrity.
• Proficiency in MS Office and HRIS tools.