This is a full-time on-site role for an Assistant Manager located in Bengaluru. The Assistant Manager will be responsible for overseeing daily hotel operations, managing staff, ensuring customer satisfaction, and maintaining high standards of service. Duties include handling guest complaints, coordinating with different departments, ensuring compliance with safety and hygiene standards, and assisting in budget management. The Assistant Manager will also be responsible for scheduling, training staff, and maintaining inventory levels.

Qualifications

Strong leadership and team management skills
Excellent customer service and communication skills
Knowledge of hotel management software and systems
Experience in handling guest complaints and issues
Ability to work efficiently in a fast-paced environment
Strong organizational and problem-solving skills
Flexibility to work various shifts, including weekends and holidays
Bachelor's degree in Hospitality Management or related field
Previous experience in hospitality or hotel management is preferred

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Assistant Manager