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Assistant Manager– Facilities & Employee Services

Assistant Manager– Facilities & Employee Services

PepsiCo

6 - 8 years

2 - 7 Lacs

hyderābād

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

icc onboarding support coordination service security contracts compliance planning processing documentation engagement finance report metrics management communication

Work Mode

On-site

Job Type

Part Time

Job Description

Overview:

We are looking for a highly motivated and detail-oriented Senior Executive – Facilities & Employee Services to join our dynamic team at the PepsiCo India Capability Centre (ICC), Hyderabad. This role will be responsible for end-to-end facilities operations across our 432,000 sq. ft. office space, while also leading key employee experience services, including employee relocations, onboarding support, visa coordination, and travel assistance.

Responsibilities:

Facilities Management

Oversee day-to-day operations of the 432,000 sq. ft. office facility in Hyderabad, ensuring a safe, efficient, and high-quality workplace experience.
Coordinate with service providers for housekeeping, security, HVAC, cafeteria, transport, and other workplace amenities.
Monitor AMC contracts, vendor performance, and ensure adherence to service level agreements (SLAs).
Ensure compliance with EHS (Environment, Health & Safety) and statutory regulations.
Support space planning, seating allocation, and facility readiness for business expansion or changes.

Employee Relocations & Onboarding

Manage end-to-end employee relocation support, including coordination with hotels for housing, travel, and settling-in services.
Partner with HR and Talent Acquisition teams to support seamless onboarding experiences for new employees, especially those relocating from other cities or countries.
Provide welcome kits, induction space support, and helpdesk assistance as required.

Visa & Travel Support

Coordinate with HR, employees, and travel agencies to manage visa processing, renewals, and documentation for international business travel.
Assist employees with travel planning, ticketing, hotel accommodations, and itinerary support in accordance with company policies.

Stakeholder Engagement & Reporting

Build strong working relationships with internal stakeholders including Facilities, HR, IT, Finance, and Business Leads.
Regularly track and report on facilities performance metrics, employee satisfaction, and service delivery outcomes.
Proactively address employee concerns related to workplace services with a solution-oriented approach.

Qualifications:

Bachelor’s degree in Facilities Management, Business Administration, or related field.
6–8 years of experience in facilities or workplace services, preferably in a large corporate office or shared services environment.
Strong organizational and coordination skills, with a proven ability to manage multiple priorities.
Experience in handling employee relocations, travel, or visa coordination is highly desirable.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office tools; experience with CAFM or facility ticketing systems is a plus.

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Assistant Manager– Facilities & Employee Services