Assistant Manager - Debt Recovery Services

Role Overview

Billcut is seeking a high-impact professional to manage end-to-end recovery operations, strategic partner onboarding, and business growth. This hybrid role requires a strong operational mindset, the ability to coordinate across internal and external teams, and expertise in managing high-value recovery portfolios.

 Key Responsibilities

Partnership Onboarding:

•⁠⁠Own the end-to-end onboarding process for new business partners.

•⁠⁠Set up operational workflows, SOPs, and documentation for new partnerships.

•⁠⁠Build strong relationships with partner stakeholders and act as the primary operational point of contact.

Recovery Operations:

•⁠⁠Lead and monitor the full recovery lifecycle for customer accounts.

•⁠⁠Develop improved recovery strategies, follow-ups, and escalation frameworks.

•⁠⁠Coordinate with teams for settlements, notices, or arbitration when needed.

•⁠⁠Prepare dashboards, MIS reports, and performance insights for leadership.

•⁠⁠Identify operational bottlenecks and drive process automation initiatives.

 Skills & Experience

•⁠⁠3-6 years of experience in recovery/collections.

•⁠⁠Knowledge of legal recovery processes, settlements, and compliance frameworks.

•⁠⁠Excellent negotiation, communication, and stakeholder management skills.

•⁠⁠Proven track record in recovery operations or managing delinquent portfolios.

•⁠⁠Experience in payment recovery, lending, fintech operations, or partner onboarding roles.