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Inchcape Shipping Services
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Assistant Manager - Accounts Receivables

Assistant Manager - Accounts Receivables

Inchcape Shipping Services

7 - 8 years

11 - 13 Lacs

chennai

Posted:21 hours ago| Platform:

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Skills Required

career development debt collection team management dispute resolution soa relationship building reconciliation customer relationship operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accounts Receivable function within the Onecape HUB, to include debt collection, dispute resolution, reporting and SOA reconciliation from the customers that fall under the Onecape product

This will include ensuring SLA s/KPI targets are adhered to in accordance with our operational/financial strategy

Key Accountabilities

Collection of customer debits in line with credit terms, maintaining a low overdue ratio
Create strong relationships with our customers, to help encourage quicker settlement turnaround
SOA reconciliation
Dispute resolution
Customer refunds
Adhere to global bank account verification policy (LOBD)
Reporting ie customer SOA s
Transaction posting within internal accounting system (Unit 4)
Communication externally and internally
Escalation on customer where recoverable are overdue
Regular catchups with your team members on their sole accounts
Weekly commentary for AR reporting
Performance reviews of team members
Annual leave management

Key Deliverables

Daily management of the account receivables executives ensuring collections/targets are being met
Clear communication with internal/external stakeholders
Customer relationship building

Competency Requirement

Direct

Customer Focus
Ethics Integrity
Organisational Commitment
Health Safety Compliance

Key

Planning and Delivery
Initiative
Quality Focus
Financial Accountability
Managing Work Processes
Planning and Delivery
Team Work

Knowledge, Experience and Skills

Essential

Good communication skills to include prior experience dealing with collections internationally
Ability to meet deadlines through good time management and allocation of priorities
Experience of working in a target driven environment
Process oriented
Previous experience in team management

Desirable

Shipping background

Educational And Professional Qualification

Essential

B.COM

Desirable

MBA Financial Management

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

A retirement savings plan
Life assurance
Holiday
Competitive salary
Employee Assistance Programme
Career development and progression opportunities
Values Award celebration events

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Assistant Manager - Accounts Receivables