Assistant Manager

Role & responsibilities

• Asst. Billing Manager works under supervision of Head of Accounts & Finance
• Guide and mentor team
• Maintains billing controls by preparing and recommending policies and procedures.
• Maintains financial security by following internal controls.
• Prepares refunds by verifying documentation, and requesting refunds.
• Maintains customer confidence and protects operations by keeping financial information confidential.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Accomplishes the result by performing the duty.
• Supervise, guide, train, retain team and contributes to team effort by accomplishing related results as needed.
• Ensures patients are discharged within expected TAT
• Reconcile all the services charged to patient with all the departments
• Ensure correct computation of billing as per respective guidelines, to issue billing adjustments, track, process and complete third-party invoices. Validate refund cheque for Patients, , to follow up on any declined credit card , - to contact Patients  relation to their payment inquiries Answering patients billing questions.
• Resolve grievances within the department and patients relatives.
• Ensure billing team works as per the department policies and SOP
• Ensure smooth functioning of Billing Department and interdepartmental communication.
• Managing the facility’s /Patients Accounts Receivable reports
• Protects hospital's value by keeping collection information confidential.
• Daily MIS Report
• To undertake an appraisal and personal development review annually and through self-development, continuously update and improve knowledge and competencies through continuous learning
• Another duty of a Asst. Billing Manager is resolving any issues that might arise from events or actions that involve administrative functions, from the sale process, to billing of the client. Performing the filling in an accurate, meticulous and timely manner will prevent any errors.
• To participate in the appraisal scheme in accordance with Hospital policy