Assistant IT Manager

As an Assistant Manager (IT) at our company, you will play a crucial role in managing the IT department and ensuring smooth operations across multiple locations. Your responsibilities will include: - Implementing and maintaining ERP systems, particularly Grill5, at various sites including the head office and estates. - Overseeing both technical and administrative aspects of ERP management. - Conducting training sessions for new technology users to enhance adoption and efficiency. - Ensuring reliable IT infrastructure, internet access, and user experience organization-wide. - Providing timely troubleshooting, support, and repair services for IT equipment, networks, and user issues. - Monitoring online security and taking preventive measures to safeguard systems and networks. - Establishing strong data storage, backup, and recovery processes to protect business information. - Developing emergency plans to address system, power, or security failures. - Managing IT support staff and coordinating with external vendors for effective solutions. - Tracking IT departmental budgets and monitoring expenses related to equipment and staffing. - Building and maintaining vendor relationships for technology and component procurement. - Providing IT support for the implementation and management of business software on servers and cloud platforms. To excel in this role, you should have: - Strong knowledge of ERP systems implementation and maintenance. - Expertise in IT infrastructure, network administration, and system security. - Excellent problem-solving and troubleshooting skills. - Ability to manage IT budgets and resources effectively. - Strong vendor management and negotiation skills. - Leadership ability to guide IT teams and support organizational objectives. - Effective communication and training delivery skills. Your 8-10 years of relevant IT experience, with a background in the Tea Industry, and a minimum B.Sc. in IT / MCA from a reputed institution will be beneficial for this role. Immediate joiners are preferred. Join us and be a part of our dynamic team where your IT expertise will contribute to the organization's growth and success.,