Assistant It Manager

Position:

Location:

Vacancies:

Experience:

Educational Qualification:

Joining:

Key Responsibilities

• Implement and maintain ERP systems (preferably Grill5) across multiple locations, including head office and estates.
• Oversee both technical and administrative aspects of ERP management.
• Conduct training and orientation sessions for new technology users to enhance adoption and efficiency.
• Ensure reliable IT infrastructure, effective internet access, and smooth user experience across the organization.
• Provide timely troubleshooting, support, and repair services for IT equipment, networks, and user issues.
• Monitor online security and take preventive and corrective measures to safeguard systems and networks.
• Establish and maintain strong data storage, backup, and recovery processes to protect business information.
• Develop and maintain emergency plans to address system, power, or security failures.
• Manage IT support staff and coordinate with external vendors to deliver effective solutions.
• Track IT departmental budgets and monitor expenses related to equipment and staffing.
• Build and maintain vendor relationships for technology and component procurement.
• Provide IT support for implementation and management of business software on servers and cloud platforms.

Desired Skills & Competencies

• Strong knowledge of ERP systems implementation and maintenance.
• Expertise in IT infrastructure, network administration, and system security.
• Excellent problem-solving and troubleshooting skills.
• Ability to manage IT budgets and resources effectively.
• Strong vendor management and negotiation skills.
• Leadership ability to guide IT teams and support organizational objectives.
• Effective communication and training delivery skills.