Assistant Head

Job Title: Regional Head HR

Department: Human Resources

Location: Gurgaon/ Noida

Reports To: CPO

Travel Requirement: Mandatory travel across the assigned region

Role Purpose

end-to-end HR planning, execution, tracking, and governance

timely delivery of HR commitments

positive business impact

employee happiness

strict compliance with labour laws

Employee Connect initiatives across India

Key Accountabilities

• Manpower Planning & Workforce Governance
• Partner with regional leaders to develop annual and quarterly manpower plans aligned with growth, productivity, and cost targets.
• Track approved vs actual headcount, identify deviations, and proactively flag risks.
• Prepare monthly manpower dashboards with insights on hiring gaps, attrition trends, and workforce costs.
• Ensure timely approvals, role clarity, and optimal deployment of manpower within the region.
• Talent Acquisition (Regional Oversight)
• Drive hiring plans execution in line with approved manpower budgets and timelines.
• Monitor TAT, cost-per-hire, quality of hire, and hiring manager satisfaction.
• Coordinate with TA teams and vendors to ensure consistent hiring standards.
• Track recruitment deviations and ensure corrective actions for delays or quality issues.
• Performance Management
• Ensure timely execution of performance cycles (goal setting, mid-year reviews, annual appraisals).
• Track completion rates, calibration outcomes, and performance distribution across regions.
• Support business leaders in objective performance discussions and development planning.
• Ensure linkage between performance outcomes, rewards, and development actions.
• Learning & Development
• Identify regional capability gaps based on performance data, business priorities, and employee feedback.
• Drive execution of learning calendars, leadership programs, and functional training.
• Track training coverage, effectiveness, and post-training impact.
• Ensure learning initiatives support productivity, leadership readiness, and employee growth.
• HR Operations & Labour Law Compliance
• Oversee core HR operations including onboarding, documentation, payroll inputs, and exits.
• Ensure 100% statutory and labour law compliance across locations (CLRA, Shops & Establishments, PF, ESIC, Gratuity, etc.).
• Conduct regular compliance audits and track closure of observations.
• Partner with Legal and external consultants to manage inspections, notices, and compliance reporting.
• Employee Relations (Pan-India Responsibility)
• Lead Employee Relations initiatives across India, ensuring a positive and compliant work environment.
• Handle grievances, disciplinary matters, investigations, and domestic enquiries.
• Drive proactive ER interventions to reduce disputes, absenteeism, and attrition.
• Ensure consistent application of HR policies, Code of Conduct, and disciplinary processes.
• Act as a trusted advisor to leadership on sensitive people matters.
• Tracking, Reporting & Governance
• Create and maintain HR dashboards and MIS covering manpower, hiring, performance, L&D, ER, and compliance.
• Track timelines, deviations, root causes, and corrective actions across all HR processes.
• Present structured insights to leadership with a focus on business impact and risk mitigation.
• Drive process discipline, documentation, and standardization across regions.
  

Required Qualifications & Experience

• MBA / PGDM in Human Resources or equivalent
• 812 years of progressive HR experience, including regional or multi-location responsibility
• Experience in Sales led organization in a multi locational set up required.
  

Additional Requirements

• Willingness to travel within the assigned region for recruitment drives, audits, training programs, and employee support.
• Ability to work in a dynamic, fast-paced environment with multiple stakeholders.
  

Required Skills