You will be the Site Manager s trusted right hand on all facilities-related activities. You ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improvedHow can we save costsThese are questions that will be at the forefront of the team s thinking. You, too, will always have an eye on this, contributing suggestions as they arise.
You ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You ll need to ensure we hit key performance indicators and meet our service level agreements.
Key aspects:
Monitoring of Housekeeping related activities
Arrangement of all consumables and supplies for Client / any visits
Preparing the Daily/Weekly and Monthly reports
Interacting with the service & supply vendors.
Undertake daily facility rounds and find out snags and raising proactive tickets for the same
Effectively manage service provider teams to ensure an on time deliverable system.
Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.
Client/Stakeholder Management
Proactively engage stakeholders to ensure that on site client s expectations are met though high levels of customer service
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Proactively understand the customers/ employees needs and act on them before being requested
Maintain high standards of housekeeping of facility
Improvements in the office aesthetics and operations as per need
Finance Management
Accurate billing and invoicing
Adherence to the monthly forecast
Invoice management.

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Assistant Facility Manager - Soft Service