Assistant Client Relationship Manager

What this job involves:

General Purpose

Will be responsible for managing all aspects of collecting & preparation of reports along with handling application-based Process Management & Data Analytics. Be fully equipped and resilient to learn the new tech innovations and be able to handle the contemporary transport operations which includes Transport Management System/ related application which forms the backbone of present-day operations.

Main Job Duties and Responsibilities

• Deep knowledge of advance excel & Analytics.
• Excellent communication skills in English, both spoken and in writing.
• Excellent understanding of Transport Management System/similar platforms and applications in transport domain.
• Must have handled large teams with excellent man management skills.
• Good understanding and execution of MIS operations.
• Well versed with automation tools.
• Hands on knowledge of Digital assistants.
• Ready to work in fast paced environment, various shifts, and travel in NCR.
• Be able to throw new solutions through Data analytics for faster enablement of economic streamlining of the transport operations.
• Be able to interact with project leads and undertake conflict resolution, presentations, vendor management etc.

Sound like you To apply you need to be:

• Qualification : Bachelors Degree/ MBA
• Industry Experience: Employee Logistics, Travels & Hospitality.
• Overall Experience: 4 or more years of Employee Logistics, Travels & Hospitality related experience such as Data Analysis, Data Governance. Experience with standard data entry systems, excellent computer skills including proficiency in MS Excel 2010, Word and Outlook, standard analytic and reporting systems with some exposure to programming languages like SQL and tools like Excel etc.
• Technical Skills : 4 or more years of experience in related industry; employee logistics and transport management & Hospitality preferred.

Key Competencies

• Good technical writing, documentation, and communication skills.
• Self-motivated, positive attitude and a team player.
• Strong organizational skills and the ability to deal with large volumes of data.
• Effectively prioritize and manage time and workload to meet timelines.
• Working and conceptual knowledge of databases is a plus.
• Experience in accessing and executing end user reports and dashboards from any reporting tool is a plus.
• Problem analysis
• Client service orientation
• Adaptability
• Teamwork
• Presentation skills
• Computer Knowledge
• Good knowledge of employee logistics.
• Innovative approach at work
• Quick learning ability & Positive thinking