Assistant Branch Head

Job Description – Branch Head

Position: Assistant Branch Head

Location: Kottayam

Experience Required: Min. 3 years of experience, worked as Assistant Branch Head or Branch Manager

Role Overview

We are seeking an experienced and result-oriented Team Lead – Study Abroad to manage and guide a team of counselors while driving student enrollments for international education programs. The ideal candidate should have strong exposure to study abroad processes, university admissions, visa procedures, and team management.

Key Responsibilities

• Lead, mentor, and manage a team of study abroad counselors to achieve monthly and annual enrollment targets
• Allocate leads, monitor counselor performance, and ensure timely follow-ups with students
• Oversee end-to-end student application processes including counseling, university shortlisting, documentation, admissions, and visa guidance
• Ensure accurate and timely submission of applications to partner universities and institutions
• Conduct regular team meetings, performance reviews, and training sessions
• Coordinate with university partners, admission teams, and external stakeholders
• Handle escalated student and parent queries professionally and efficiently
• Track conversion ratios, application status, and visa success rates
• Prepare and submit daily, weekly, and monthly performance reports to management
• Support marketing initiatives such as education fairs, seminars, walk-ins, and promotional events
• Ensure compliance with company policies and international education standards

Skills Required

• Bachelor’s or Master’s degree in any discipline
• Prior experience as a Team Lead / Senior Counselor in Study Abroad
• Strong student conversion and visa success track record
• Ability to work under pressure and meet deadlines
• Strong knowledge of study abroad destinations (UK, USA, Canada, Australia, Europe, etc.)
• In-depth understanding of admission and visa processes
• Proven leadership and team management skills
• Excellent communication, counseling, and negotiation abilities
• Target-driven with strong analytical and reporting skills
• Proficiency in CRM systems, MS Excel, and reporting tools

To apply : Send CV to hr.banking@miak.in

Whatsapp :9946748555

Job Type: Full-time

Application Question(s):

• How many years of experience as a Team Lead in Study Abroad ?
• How many years of experience in Study Abroad ?

Work Location: In person