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Wipro
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Asset and Configuration Coordinator - L2

Job Expired: This job listing has expired.

Asset and Configuration Coordinator - L2

Wipro

3 - 6 years

2 - 6 Lacs

Ahmedabad

Posted:4 months ago| Platform:

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Skills Required

it asset management cmdb asset management servicenow asset vendor management business loan it procurement vlookup problem management change management javascript sales working capital itsm incident management relationship management itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

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Do
The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one.

The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services.

Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.

Ensuring that all CI’s are accurately registered

Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System

Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB

Creating reports and analyses the CMDB when requested by the Configuration Manager

Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own

Ensuring that authorized procedures and work practices are followed

Own the SACM process end to end

Make sure all changes to the CIs and the CMS are controlled, audited and reported

Make sure the CMS is up-to-date

Define the naming conventions for the CIs

Own the CMS

All updates to the CMS go through the Configuration Manager

Take control of both the software and hardware CIs

Control of all assets and liaison with the procurement team is one of the key responsibilities

Define the asset disposal policy along with the customer

Work closely with the change and release team to make sure the CMS is up-to-date

Conduct scheduled and also ad hoc audits of the CIs

Define an audit policy and audit process covering local as well as remote CIs

Handle discrepancies resulting out of the audits

Maintain libraries or other storage areas to hold CIs

Safeguard the integrity of the logic of the CMDB and associated libraries

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Asset and Configuration Coordinator - L2