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1 - 3 years
8 - 12 Lacs
Gurgaon
Work from Office
Description: Marketing operations with experience of marketing automation and salesforce. Requirements: • Bachelor's degree in Marketing, Business, or a related field (or equivalent experience). • 1 to 2 years Salesforce and Salesforce Account Engagement (Pardot) is highly preferred. • 1 to 2 years Asana or other ticketing system experience. • Understanding of email marketing best practices, segmentation, and data management. • Proficiency in Microsoft Excel for data organization and manipulation. • Strong attention to detail and organizational skills with the ability to manage multiple tasks simultaneously. • Excellent communication skills, both written and verbal. • Ability to learn quickly and adapt in a fast-paced environment. Job Responsibilities: • Email Campaign Execution: Build, test, and schedule marketing emails using Salesforce Account Engagement, ensuring accuracy and timely deployment. • List Management: Build targeted lists for marketing campaigns by segmenting leads based on predefined criteria. Upload and manage contact lists within Salesforce Account Engagement ensuring accurate data and lead assignment. • Data Accuracy: Update, maintain, and ensure the accuracy of lead, contact, and campaign records in Salesforce. Regularly review and clean data to support campaign performance and reporting. • Collaboration: Work closely with the revenue marketing and operations teams to ensure seamless execution of campaigns and alignment with company goals. • Reporting Support: Assist in tracking campaign performance metrics and generating basic reports to provide insights into email and campaign effectiveness. Note : • Knowledge of HTML for email customization. • Basic understanding of B2B marketing and sales processes. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Bengaluru, Coimbatore
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Agile Project Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Agile Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: Lead the planning and implementation of Agile projects, ensuring that all project goals are accomplished within the prescribed time frame, budget, and scope. Develop and maintain project plans, including schedules, budgets, and resource allocation, and ensure that project deliverables are completed on time, within budget, and to the required quality standards. Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, and ensure that all team members are aligned and working towards the project goals. Collaborate with cross-functional teams, including business stakeholders, product owners, developers, and quality assurance, to ensure that project requirements are clearly defined, understood, and delivered. Provide regular project status updates to stakeholders, including progress against milestones, risks, issues, and dependencies, and ensure that all stakeholders are informed and engaged throughout the project lifecycle. Professional & Technical Skills: Must To Have Skills:Extensive experience in Agile project management, including Scrum, Kanban, and Lean methodologies. Must To Have Skills:Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve project goals. Good To Have Skills:Experience with Agile project management tools, such as Jira, Trello, or Asana. Good To Have Skills:Knowledge of software development lifecycle (SDLC) methodologies, including Waterfall and DevOps. Good To Have Skills:Excellent communication and stakeholder management skills, with the ability to build strong relationships with business stakeholders and technical teams. Additional Information: The candidate should have a minimum of 7.5 years of experience in Agile project management. The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering complex projects in an Agile environment. This position is based at our Bengaluru office. Qualifications Graduate
Posted 3 months ago
10 - 15 years
12 - 17 Lacs
Uttar Pradesh
Work from Office
Minimum 10+ years of hands on working experience Degree in a technical field and equivalent work experience Proven experience developing large Web applications, SaaS solutions Experience working with Microsoft technology Web tack:C#, .NET Core Expert level in at least in one of the following technologies:Angular, React Expert level Web applications development using Typescript Solid working knowledge of relational database development:MS SQL/SQL Azure, EF 6, EF Core Familiarity with basic Azure toolset:KeyVault, Azure Storage, Queues, Blob Experience in non relational databases:MongoDB Unit testing:NUnit, Moq, jest Experience using distributed version control systems:Git/SVN Experience using collaboration tools:Azure DevOps, Asana, Jira Cloud based application development:MS Azure, AWS, Google Cloud Business analytics knowledge is a big plus:Power BI, Azure Analysis Services Tableau, Anaplan Nice to have: Responsive Web design experience Good understanding of HTML5, CSS and SCSS JSON and Rest API integration MS Power BI usage and integration
Posted 3 months ago
8 - 13 years
25 - 30 Lacs
Chennai
Work from Office
Overview We are looking for a highly skilled Tech Lead Engineer to spearhead our data and application migration projects. The ideal candidate will have in-depth knowledge of cloud migration strategies, especially with AWS, and hands-on experience in large-scale migration initiatives. This role requires strong leadership abilities, technical expertise, and a keen understanding of both the source and target platforms. Responsibilities Key Responsibilities: Lead end-to-end migration projects, including planning, design, testing, and implementation. Collaborate with stakeholders to define migration requirements and goals. Perform assessments of existing environments to identify the scope and complexity of migration tasks. Design and architect scalable migration strategies, ensuring minimal downtime and business continuity. Oversee the migration of on-premises applications, databases, and data warehouses to cloud infrastructure. Ensure the security, performance, and reliability of migrated workloads. Provide technical leadership and guidance to the migration team, ensuring adherence to best practices. Troubleshoot and resolve any technical challenges related to the migration process. Collaborate with cross-functional teams, including infrastructure, development, and security. Document migration procedures and lessons learned for future reference. Requirements Primary Skills: Cloud Migration Expertise (AWS): Strong experience in AWS migration services such as AWS Database Migration Service (DMS), Lambda, Step Functions, Trigger, AWS Migration Hub, AWS Application Migration Service, and AWS DataSync. In-depth knowledge of AWS services including EC2, S3, RDS, Lambda, and VPC. Experience with AWS Well-Architected Framework and implementing security best practices. Data and Application Migration: Extensive experience in data migration tools (e.g., AWS DMS, Snowball, rsync, etc.). Hands-on experience in migrating legacy On-Prem or Cloud applications and monolithic systems to cloud-native architectures. Automation & Scripting: Proficiency in automation frameworks and scripting languages such as Terraform, CloudFormation, Ansible, Python, or Shell scripting for infrastructure provisioning and configuration management. Secondary Skills: DevOps Tools: Experience with CI/CD pipelines (e.g., Jenkins, GitLab CI) and containerization (e.g., Docker, Kubernetes). Networking & Security: Understanding of networking concepts such as VPN, DNS, load balancing, and firewalls. Familiarity with cloud security tools and compliance standards (e.g., IAM, KMS, encryption at rest/in transit). Project Management: Experience with project management methodologies such as Agile/Scrum. Familiarity with project tracking tools like JIRA, Trello, or Asana. Monitoring & Optimization: Experience with monitoring tools such as CloudWatch, Prometheus, or Grafana. Knowledge of performance tuning and optimization post-migration.
Posted 3 months ago
2 - 5 years
5 - 10 Lacs
Noida
Work from Office
Preferred candidate profile We are seeking an experienced Salesforce Developer with a strong background in supporting nonprofits and/or Community Development Financial Institutions (CDFIs). The ideal candidate will be responsible for designing, developing, and implementing customized Salesforce solutions that drive operational efficiency and support mission-driven initiatives. This role requires expertise in Salesforce Nonprofit Success Pack (NPSP) or Financial Services Cloud (FSC), along with strong integration and automation skills. Role & responsibilities Develop, customize, and maintain Salesforce applications to support nonprofit or CDFI operations, including donor management, grant tracking, loan servicing, and client engagement. Design and implement Apex triggers, classes, Visualforce pages, and Lightning Web Components (LWC). Configure and enhance Salesforce Nonprofit Success Pack (NPSP) or Financial Services Cloud (FSC) to optimize workflows. Integrate Salesforce with external systems such as financial platforms, donor databases, loan management systems, and payment processors. Automate processes using Flows, Process Builder, and declarative tools to reduce manual tasks. Ensure data integrity, security, and compliance with industry standards and best practices. Work closely with fundraising, finance, and community development teams to align Salesforce solutions with organizational needs. Provide technical support, troubleshoot issues, and perform system maintenance and enhancements. Stay updated on Salesforce releases, nonprofit solutions, and CDFI regulations to recommend improvements. Required Qualification & Experience Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience). 2+ years of Salesforce development experience with a focus on nonprofit or financial services solutions. Strong proficiency in Apex, Visualforce, SOQL, SOSL, and Lightning Web Components (LWC). Experience with Salesforce Nonprofit Success Pack (NPSP) or Financial Services Cloud (FSC). Knowledge of Salesforce APIs (REST/SOAP) and integration with third-party applications. Understanding of fundraising, grant management, loan processing, and impact tracking within nonprofit or CDFI settings. Experience with Salesforce declarative tools (Flows, Process Builder, Reports, and Dashboards). Familiarity with Salesforce security models, role hierarchies, and compliance requirements. Salesforce Platform Developer I certification (Platform Developer II and Nonprofit Cloud Consultant certifications are a plus). Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills, particularly with non-technical stakeholders. Preferred Skills: Experience with Salesforce.org solutions for nonprofits, including grant and impact management tools. Knowledge of CDFI operations, financial services regulations, and compliance reporting. Familiarity with third-party apps like Classy, Give Lively, iATS, or other nonprofit fundraising platforms. Experience with data migration and ETL tools like MuleSoft, Talend, or Data Loader. Knowledge of JavaScript, HTML, CSS, and front-end frameworks. Experience with Agile methodologies and project management tools (e.g., Jira, Asana, or Trello). Compensation Please note that the offer shall be commensurate with the qualifications, experience and shall be comparable with the industry norms.
Posted 3 months ago
2 - 4 years
2 - 4 Lacs
Chennai
Remote
Join our team as a Frontend Developer! You'll create responsive web applications using HTML, CSS, and JavaScript. Experience with frameworks like React or Angular is a plus. Strong collaboration and problem-solving skills required.
Posted 3 months ago
4 - 8 years
7 - 10 Lacs
Delhi NCR, Mumbai, Bengaluru
Work from Office
Role Overview: We are looking for an experienced QA Manager to oversee and manage the Quality Assurance (QA) process for a critical project. The role involves coordinating with multiple stakeholders (clients and vendors), ensuring QA transparency, tracking bugs, keeping QA activities on schedule, and providing overall QA reporting. Selection Process: Present a detailed QA strategy for managing testing across multiple stakeholders. Complete a written assessment focused on QA methodologies and tools. Participate in an interview to assess expertise and suitability for the role. Key Responsibilities: Act as the primary point of contact for all QA-related activities across multiple stakeholders. Manage and coordinate the QA process, ensuring smooth collaboration between clients and vendors. Utilize ASANA to track and manage QA tasks, issues, and progress. Ensure transparency in QA issues by maintaining comprehensive documentation and reporting. Track and monitor bug resolution progress while ensuring timely follow-ups. Provide regular status updates and reports on QA activities, issues, and resolutions. Identify and mitigate potential QA risks and bottlenecks. Work closely with development, product, and vendor teams to ensure quality standards are met. Establish and enforce QA best practices and process improvements. Ensure QA efforts align with project timelines and business objectives. Hands-on experience with ASANA for project and task management, Strong stakeholder management skills with the ability to coordinate between clients and vendors, Experience in bug tracking and defect management. Location - Remote/ Work from home, Hyderabad,Ahmedabad,pune,chennai,kolkata.
Posted 3 months ago
2 - 4 years
9 - 12 Lacs
Mumbai
Work from Office
Key Responsibilities: Product Strategy & Roadmap Development: Lead the creation and execution of product strategies and roadmaps for acute therapy medicinal products, ensuring alignment with organizational goals and market opportunities. Market Research & Competitive Analysis: Conduct thorough market assessments, including customer needs, competitor analysis, regulatory landscape, and industry trends, to inform product development decisions and positioning. Cross-Functional Collaboration: Collaborate closely with R&D, regulatory, clinical, marketing, sales, and manufacturing teams to ensure alignment on product requirements and successful product development, registration, and commercialization. Product Lifecycle Management: Oversee the full product lifecycle from concept to launch, and post-launch monitoring, including ensuring effective management of the products performance in the market. Regulatory & Compliance Oversight: Ensure that all pharmaceutical products meet the required regulatory standards (e.g., FDA, EMA, ICH), and work with regulatory teams to manage submissions, approvals, and compliance. Customer & Stakeholder Engagement: Build strong relationships with healthcare professionals, KOLs (Key Opinion Leaders), and other stakeholders to gather insights that influence product development, marketing strategies, and customer adoption. Sales and Marketing Support: Provide essential product knowledge to the sales and marketing teams. Assist in the creation of promotional materials, training resources, and market access strategies for acute therapy medicinal products. Post-Launch Evaluation & Optimization: Continuously monitor product performance, analyze sales and market data, and collect customer feedback to inform ongoing improvements and life cycle management. Pricing and Market Access Strategy: Collaborate with pricing and market access teams to develop pricing strategies and ensure the product meets the market's reimbursement and pricing expectations. Qualifications: Bachelor's degree in Life Sciences, Pharmacy, Pharmaceutical Sciences, or a related field (Masters or MBA preferred). 2-4 years of experience in pharmaceutical product management, with a focus on acute therapy or related therapeutic areas. Strong knowledge of the pharmaceutical industry, including regulatory requirements (FDA, EMA, ICH), product development, and commercialization. Experience working with cross-functional teams, including R&D, regulatory, clinical, and sales/marketing. Familiarity with lifecycle management of pharmaceutical products, from pre-clinical to commercialization. Strong analytical skills with the ability to interpret market research, sales data, and customer feedback. Excellent communication, negotiation, and presentation skills. Detail-oriented with the ability to manage multiple tasks and projects effectively. Experience with product management tools and methodologies, such as Agile, and familiarity with tools like Jira, Trello, or Asana. Preferred Skills: Experience with acute care pharmaceutical products or therapeutic areas. Knowledge of global regulatory requirements and health authorities. Experience with product launches, market access, and pricing strategies. Understanding of clinical development processes and post-market surveillance. Masters degree or advanced certifications in pharmaceutical management or business administration.
Posted 3 months ago
5 - 10 years
15 - 30 Lacs
Bengaluru
Hybrid
Role: Asana Configurator Location: Bangalore, India (Hybrid). We are looking for an experienced and highly motivated "Asana Configurator" to join our team. Our team manages product delivery lifecycle of applications, and platforms used by corporate functions and business divisions. This role will help us to configure the Asana tool to fulfil our business requirements of moving towards a product-led organization. Responsibilities Below is an outline of the roles and responsibilities of the Asana Configurator. These responsibilities include, but are not limited to: Configure Asana workflows, rules, fields, bundles and dashboards based on business requirements Work with stakeholders and convert business requirements into technical requirements Experience in building scalable solutions in Asana and building intuitive dashboards Experience in working with Asana for other transformation programmes Experience in working with product centric / value stream-based organisations Experience in Snowflake and ServiceNow would be added advantage High level of knowledge around Agile and DevSecOps ways of working Required Qualifications: Experience in PowerBI and SQL skills Experience in ServiceNow, Jira, Asana toolsets Bachelor's degree in science, technology, engineering, management required 8-10 Years of experience in configuring toolsets like Asana, Jira, ServiceNow preferred Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the clients risk with them by focusing on outputs (i.e. quality service & solutions and ROI) rather than inputs (i.e. pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients’ needs change.
Posted 3 months ago
3 - 5 years
6 - 10 Lacs
Pune
Work from Office
Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Agile Project Management Good to have skills : Program Project Management, Agile Program Management Minimum 3 year(s) of experience is required Educational Qualification : Minimum 16 years of full time education Summary :As an Agile Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: Lead the planning and implementation of Agile projects, ensuring that all project goals are accomplished within the prescribed time frame, budget, and scope. Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring that all team members are aligned and focused on delivering high-quality products. Collaborate with cross-functional teams, including developers, designers, and business stakeholders, to ensure that all project requirements are clearly defined, prioritized, and delivered on time. Monitor project progress, identifying and mitigating risks and issues, and communicating project status to stakeholders in a timely and effective manner. Coach and mentor team members on Agile principles and practices, promoting a culture of continuous improvement and learning. Professional & Technical Skills: Must To Have Skills:Strong understanding of Agile principles and methodologies, including Scrum and Kanban. Good To Have Skills:Experience with Program Project Management and Agile Program Management. Experience in managing complex projects with multiple stakeholders and dependencies. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. Strong problem-solving and analytical skills, with the ability to identify and mitigate risks and issues in a timely manner. Experience with Agile project management tools such as Jira, Trello, or Asana. Additional Information: The candidate should have a minimum of 3 years of experience in Agile Project Management. The ideal candidate will possess a strong educational background in project management, computer science, or a related field, along with a proven track record of delivering successful Agile projects. This position is based at our Pune office. Qualification Minimum 16 years of full time education
Posted 3 months ago
3 - 5 years
9 - 13 Lacs
Bengaluru
Work from Office
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Project Management Good to have skills : Agile Process Coaching Minimum 3 year(s) of experience is required Educational Qualification : 15 years of fulltime education Summary :As a Scrum Master, you will be responsible for enabling the effective functioning of a software development team using Agile Methodology. Your typical day will involve acting as a custodian for the Agile process, ensuring all scrum processes are used as intended, removing barriers to successful implementation, and keeping the team focused on the task at hand. Roles & Responsibilities: Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Act as a coach and mentor to the team, providing guidance on Agile processes and best practices. Collaborate with the Product Owner to maintain the backlog and release plans, ensuring the team is working on the highest priority items. Identify and remove impediments that are preventing the team from achieving their goals. Track and report on team progress, using metrics to identify areas for improvement and celebrate successes. Professional & Technical Skills: Must To Have Skills:Experience in Agile Project Management. Good To Have Skills:Experience in Agile Process Coaching. Strong understanding of Agile methodologies, including Scrum and Kanban. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Experience with Agile tools such as Jira, Trello, or Asana. Ability to facilitate discussions and resolve conflicts within the team. Additional Information: No specific shift timings Qualification 15 years of fulltime education
Posted 3 months ago
7 - 12 years
3 - 6 Lacs
Bengaluru
Work from Office
Project Role : Mobilization Representative Project Role Description : Support solution architecture planning and service transition activities to begin a managed services engagement. Track issue identification and resolution to deliver managed service engagements. Must have skills : Program Project Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : MBA Summary :As a Mobilization Representative, you will be responsible for managing and coordinating the mobilization of resources for software development projects. Your typical day will involve overseeing project timelines, managing budgets, and ensuring project deliverables are met on time and within budget. Roles & Responsibilities: Lead the mobilization of resources for software development projects, including managing project timelines, budgets, and deliverables. Collaborate with cross-functional teams to ensure project success, including developers, designers, and quality assurance professionals. Develop and maintain project plans, including defining project scope, goals, and deliverables. Manage project risks and issues, including identifying and mitigating potential risks and issues before they impact project timelines or budgets. Communicate project status and progress to stakeholders, including project sponsors, executives, and team members. Professional & Technical Skills: Must To Have Skills:Strong project management skills, including experience managing software development projects. Good To Have Skills:Experience with Agile methodologies, including Scrum and Kanban. Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with the ability to identify and mitigate project risks and issues. Experience with project management tools, including JIRA, Trello, or Asana. Additional Information: The candidate should have a minimum of 7.5 years of experience in Program Project Management. The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering successful software development projects. This position is based at our Bengaluru office. Qualifications MBA
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Gurgaon
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Agile Project Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Agile Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: Lead the planning and implementation of Agile projects, ensuring that all project goals are accomplished within the prescribed time frame, budget, and scope. Develop and maintain project plans, including schedules, budgets, and resource allocation, and ensure that project deliverables are completed on time, within budget, and to the required quality standards. Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, and ensure that all team members are aligned and working towards the project goals. Collaborate with cross-functional teams, including business stakeholders, product owners, developers, and quality assurance, to ensure that project requirements are clearly defined, understood, and delivered. Provide regular project status updates to stakeholders, including progress against milestones, risks, issues, and dependencies, and ensure that all stakeholders are informed and engaged throughout the project lifecycle. Professional & Technical Skills: Must To Have Skills:Extensive experience in Agile project management, including Scrum, Kanban, and Lean methodologies. Good To Have Skills:Experience with Agile scaling frameworks, such as SAFe, LeSS, or Nexus. Strong understanding of project management principles, including project planning, risk management, and stakeholder management. Experience with Agile project management tools, such as Jira, Trello, or Asana. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Experience in leading and coaching Agile teams, with a focus on continuous improvement and delivery of business value. Additional Information: The candidate should have a minimum of 7.5 years of experience in Agile project management. The ideal candidate will possess a strong educational background in project management, business administration, or a related field, along with a proven track record of delivering successful Agile projects. This position is based at our Gurugram office. Qualifications Graduate
Posted 3 months ago
5 - 9 years
15 - 19 Lacs
Noida
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Red Hat OpenShift Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE Graduate Summary :As a Program/Project Management Lead, you will be responsible for developing and executing activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Your typical day will involve proactively monitoring, managing and reporting on execution of deliverables. Roles & Responsibilities: Lead end-to-end project management activities, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables. Collaborate with cross-functional teams to ensure project success. Ensure adherence to project timelines, budgets, and quality standards. Professional & Technical Skills: Must To Have Skills:Expertise in Red Hat OpenShift. Good To Have Skills:Experience in project management methodologies such as Agile, Scrum, and Waterfall. Strong understanding of project management principles and practices. Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously. Experience in risk management and mitigation. Proficiency in project management tools such as Jira, Trello, and Asana. Additional Information: The candidate should have a minimum of 5 years of experience in Red Hat OpenShift. The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering successful projects. This position is based at our Noida office. Qualification BE Graduate
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Content management Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Collaborate with client stakeholders and peers to create world-class customer experiences Work in a cross-channel environment publishing content for desktop/laptop and mobile devices Co-ordinate with the Intake team to assess content authoring needs of a given project Manage the website on AEM - updating content, links, and files from DAM Work alongside with the QA team to close any identified defects and variances in time Ensure accurate and timely delivery of change request as per committed timelines. Provide backup support to Senior Authors by assisting in completion of the daily ticket queue.Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content. Agility in working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing prioritiesThis role requires you to work closely with both internal & multiple client stakeholders for managing end-to-end web content authoring & publishing task. Therefore, clarity of thought & good communication skills is of utmost importance. You will be required to liaise with client to assess the requirement on daily basis, analyze and understand the change requests submitted and communicates with intake team to obtain supplementary information. Keep track of the change requests in your queue to avoid any delay in delivery Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams What are we looking for? Adobe Experience Manager (AEM) Web Content Management Ability to work well in a team Ability to meet deadlines Ability to handle disputes Ability to establish strong client relationship Atlassian Jira Hyper Text Markup Language (HTML) HTML5 Roles and Responsibilities: Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams Qualifications Any Graduation
Posted 3 months ago
5 - 8 years
10 - 12 Lacs
Noida
Work from Office
Technical Project Manager Buddy4Study Location: Sector 59, Noida Experience: 5-8 years Qualification: BSc (IT), MCA, B.Tech, M.Tech About Buddy4Study: Buddy4Study is India's largest scholarship network, dedicated to making education more accessible to deserving students through innovative scholarship management solutions. With years of expertise, we work with the Government of India, MNCs, NGOs, Educational Institutions as well as individuals who are keen in providing financial assistance to streamline scholarship programs using technology, data science, and AI ensuring a transparent and efficient system for both funders and students. Why Join Us? Be part of a mission-driven organization transforming education accessibility Lead impactful projects with cutting-edge technology and innovation Work with a collaborative and growth-focused team Role Overview: We are looking for a Technical Project Manager with a strong technical background and project management expertise. The ideal candidate will be responsible for planning, executing, and managing projects, ensuring they are delivered on time, within scope, and within budget. Key Responsibilities Develop and execute project plans, defining scope, goals, timelines, and resource allocation Lead cross-functional teams to ensure smooth project execution and delivery Manage project budgets, control costs, and optimize efficiency Communicate effectively with stakeholders, providing regular updates and managing expectations Identify risks early and implement proactive mitigation strategies Ensure quality control and compliance with project requirements Maintain clear documentation, including status reports, change requests, and key decisions Oversee system integrations such as DigiLocker, PFMS, and other digital platforms Track performance metrics and continuously improve project processes Foster a culture of collaboration, innovation, and excellence What Were Looking For Proven experience as a Project Manager in a technology-driven environment Strong understanding of Agile methodologies and proficiency in JIRA, Trello, Asana Hands-on experience with programming, databases, cloud platforms, and SaaS solutions Experience in scholarship-driven products or similar domains is a plus Excellent problem-solving, communication, and leadership skills Ability to manage multiple projects, prioritize tasks, and deliver results. How to Apply: Interested candidates can share their CV at riya.arora@buddy4study.com or WhatsApp 9289101695 . Apply now!
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a highly skilled Technical Project Manager to oversee the day-to-day activities of our engineering projects. The ideal candidate will have a strong background in managing technical projects, facilitating Agile methodologies, and ensuring timely delivery of high-quality products. This role involves coordinating with multiple teams, identifying and resolving blockers, managing project timelines, and ensuring effective communication across stakeholders. Key Responsibilities: 1. Project Management: Manage project timelines, deliverables, and resources to ensure projects are completed on time and within budget. Facilitate Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to ensure teams are working efficiently and aligned with project goals. Track project progress, identify blockers, and implement strategies to overcome them. 2. Communication and Reporting: Provide regular status updates to stakeholders, including project progress, challenges, and dependencies. Ensure clear and effective communication among team members and stakeholders. 3. Dependency Management: Identify and manage project dependencies to ensure smooth execution and minimize delays. Collaborate with cross-functional teams to align project plans and resources. 4. Planning and Execution: Help create detailed project plans, including timelines, milestones, and resource allocation. Ensure project execution aligns with technical and business objectives. 5. Technical Oversight: Maintain a robust understanding of the technical aspects involved in the projects to provide effective technical guidance and oversight. Requirements: 1. Experience: Minimum 5 years of experience in managing technical projects, preferably in data processing, machine learning, platform development, and application development. Proven track record of successfully delivering projects using Agile methodologies and tools. Experience with AI and machine learning technologies, such as TensorFlow, PyTorch, or similar frameworks. Experience with data processing technologies, such as Apache Spark, Hadoop, or similar frameworks. Experience with application development, including web and mobile applications. 2. Skills: Strong communication and interpersonal skills to manage diverse teams and stakeholders. Technical background in engineering or a related field to understand project requirements and challenges. Ability to identify and manage project risks and dependencies. Proficiency in project management tools such as Jira, Asana, Trello, or similar tools. Knowledge of version control systems such as Git, SVN, or similar systems. 3. Education: Bachelors degree in Computer Science, Engineering, or a related field
Posted 3 months ago
7 - 12 years
12 - 22 Lacs
Bengaluru
Work from Office
Greetings from Invisia Software Bangalore. We are hiring for Product Manger with 7+ years of experience in end to end product handling, Agile, scrum, Product roadmap, Experience in Travel domain. Job Overview: We are seeking a highly skilled and experienced Senior Product Owner/Product Manager to lead our dynamic team of developers, scrum masters, business analysts, designers, testers, and other cross-functional members. The ideal candidate will have a proven track record of successfully managing large-scale enterprise projects from inception to completion. Experience in the travel domain is advantageous, along with a CSPO certificate, which will further bolster credibility. This role requires exceptional leadership, strategic thinking, and communication skills to drive product vision, strategy, and execution in alignment with business objectives. Key Responsibilities: Product Vision and Strategy: Develop and communicate a compelling product vision and strategy aligned with business goals. Define and articulate the value proposition of the travel website. Roadmap Planning: Create and maintain a product roadmap that outlines the sequence of feature releases and aligns with business priorities. Prioritize features and user stories based on business value and customer needs. Stakeholder Engagement: Collaborate with internal and external stakeholders to gather input, understand requirements, and ensure alignment with business objectives. Act as the voice of the customer within the development team. User Stories and Acceptance Criteria: Create detailed user stories with clear acceptance criteria. Work closely with development teams to ensure a shared understanding of requirements. Backlog Management: Manage and prioritize the product backlog, ensuring it is constantly refined and adjusted based on feedback, market trends, and business priorities. Continuously groom the backlog for optimal efficiency. Release Planning: Plan and coordinate product releases, ensuring that each release meets quality standards and delivers maximum value to users. Cross-Functional Collaboration: Collaborate with cross-functional teams, including development, design, marketing, and customer support, to deliver cohesive and high-quality products. Drive the product development lifecycle, from ideation and planning to execution, testing, and release. Requirements: Bachelor's degree in Computer Science, Business Administration, or related field. Master's degree preferred. Minimum of 8 years of experience in product management, with at least 4 years in a senior leadership role. Proven track record of successfullymanaging large-scale enterprise projects from inception to completion. Strong understanding of agile methodologies, particularly Scrum and Kanban. Excellent communication, negotiation, and interpersonal skills. Demonstrated ability to influence and inspire cross-functional teams. Experience in the travel domain is a plus. Certified Scrum Product Owner (CSPO) certification preferred. Preferred Skills: Proficiency in project management tools such as Jira, Trello, or Asana. Experience with user research, market analysis, and competitive intelligence. Familiarity with UX/UI design principles and usability testing. Strong analytical and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment. Leadership and mentoring skills to coach and develop team members. Why Join Us: Opportunity to lead a talented and diverse team in a dynamic and fast-growing industry. Chance to work on innovative projects that impact millions of users worldwide. Collaborative and supportive work environment that values creativity, diversity, and personal growth. Competitive salary and benefits package, including healthcare, retirement plans, and professional development opportunities. Skill Area Proficiency Level Explanation Product Vision and Strategy Expert Able to develop and communicate a compelling product vision and strategy aligned with business goals. Capable of defining and articulating the value proposition of the travel website. Experience in translating high-level objectives into actionable plans. Roadmap Planning Expert Skilled in creating and maintaining a comprehensive product roadmap that aligns with business priorities. Proficient in prioritizing features and user stories based on business value and customer needs. Able to adapt the roadmap in response to changing market conditions and stakeholder feedback. Stakeholder Engagement Expert Highly effective in collaborating with internal and external stakeholders to gather input, understand requirements, and ensure alignment with business objectives. Capable of advocating for the customer within the development team and fostering positive relationships with stakeholders. User Stories and Acceptance Criteria Expert Experienced in creating detailed user stories with clear acceptance criteria. Able to facilitate collaboration with development teams to ensure a shared understanding of requirements. Skilled in refining user stories based on feedback and evolving project needs. Backlog Management Expert Proficient in managing and prioritizing the product backlog, ensuring constant refinement and adjustment based on feedback, market trends, and business priorities. Skilled in grooming the backlog to optimize efficiency and maximize value delivery. Release Planning Expert Capable of planning and coordinating product releases to ensure they meet quality standards and deliver maximum value to users. Skilled in managing release schedules, dependencies, and risks effectively. Cross-Functional Collaboration Expert Effective in collaborating with cross-functional teams, including development, design, marketing, and customer support, to deliver cohesive and high-quality products. Experienced in driving the entire product development lifecycle and fostering a culture of collaboration and accountability. Product Knowledge (Travel Domain) Proficient Familiarity with the travel domain is considered a plus. Proficiency in understanding industry-specific challenges, customer preferences, and market trends within the travel sector. Able to leverage domain knowledge to make informed product decisions and drive innovation. CSPO Certification Preferred Possession of Certified Scrum Product Owner (CSPO) certification adds credibility and demonstrates proficiency in agile product management practices. It reflects a commitment to continuous learning and adherence to industry-recognized standards. Leadership & Mentoring Expert Skilled in mentoring and coaching team members on agile principles, product management best practices, and industry standards. Capable of fostering a culture of collaboration, creativity, and accountability within the product organization. Innovation & Creativity Expert Proficient in driving innovation and fostering a culture of creativity within the product organization. Capable of identifying and capitalizing on growth opportunities, while encouraging experimentation and out-of-the-box thinking among team members.
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Web Content Management Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years Language - Ability: English - Expert What would you do? Collaborate with client stakeholders and peers to create world-class customer experiences Work in a cross-channel environment publishing content for desktop/laptop and mobile devices Co-ordinate with the Intake team to assess content authoring needs of a given project Manage the website on AEM - updating content, links, and files from DAM Work alongside with the QA team to close any identified defects and variances in time Ensure accurate and timely delivery of change request as per committed timelines. Provide backup support to Senior Authors by assisting in completion of the daily ticket queue. Attention to detail - Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content. Agility in working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities Good communication skills - This role requires you to work closely with both internal & multiple client stakeholders for managing end-to-end web content authoring & publishing task. Therefore, clarity of thought & good communication skills is of utmost importance. Pipeline management - You will be required to liaise with client to assess the requirement on daily basis, analyze and understand the change requests submitted and communicates with intake team to obtain supplementary information. Keep track of the change requests in your queue to avoid any delay in delivery Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams What are we looking for? Adobe Experience Manager (AEM) Problem-solving skills Ability to perform under pressure Ability to work well in a team Prioritization of workload Atlassian Jira Microsoft 365 SharePoint Online Development Roles and Responsibilities: Collaborate with client stakeholders and peers to create world-class customer experiences Work in a cross-channel environment publishing content for desktop/laptop and mobile devices Co-ordinate with the Intake team to assess content authoring needs of a given project Manage the website on AEM - updating content, links, and files from DAM Work alongside with the QA team to close any identified defects and variances in time Ensure accurate and timely delivery of change request as per committed timelines. Provide backup support to Senior Authors by assisting in completion of the daily ticket queue. You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe Loyalty Programme Development Lead is responsible for driving the creation, development, and implementation of Client's customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Client's loyalty programs meet customer needs, drive business growth, and deliver measurable results. Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Problem-solving skills Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers. Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies. Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns. Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives. Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables. Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms. Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into account customer needs, competitive landscape, and business objectives. Customer-Centric Approach:Deep understanding of customer behavior and motivations, with a focus on delivering personalized, relevant experiences that foster loyalty. Analytical Mindset:Strong analytical skills, with the ability to assess data and metrics to measure the effectiveness of loyalty programs and make data-driven improvements. Creative Problem Solving:Innovative thinker, able to find creative solutions to challenges and continuously improve program offerings. Collaboration & Team Leadership:Strong interpersonal skills, with the ability to lead and work collaboratively in cross-functional teams. Proven ability to manage and influence stakeholders. Communication Skills:Excellent communication skills, both verbal and written, with the ability to clearly present strategies, insights, and recommendations to senior leadership and stakeholders. Project Management & Execution:Ability to manage multiple initiatives simultaneously, ensuring deadlines are met and deliverables are achieved to a high standard. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Client's loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement. Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints. Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies. Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey. Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement. Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends. Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Client's digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement. Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualifications Any Graduation
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Loyalty Programme Development Lead is responsible for driving the creation, development, and implementation of Client's customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Client's loyalty programs meet customer needs, drive business growth, and deliver measurable results.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers. Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies. Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns. Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives. Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables. Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms. Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into account customer needs, competitive landscape, and business objectives. Customer-Centric Approach:Deep understanding of customer behavior and motivations, with a focus on delivering personalized, relevant experiences that foster loyalty. Analytical Mindset:Strong analytical skills, with the ability to assess data and metrics to measure the effectiveness of loyalty programs and make data-driven improvements. Creative Problem Solving:Innovative thinker, able to find creative solutions to challenges and continuously improve program offerings. Collaboration & Team Leadership:Strong interpersonal skills, with the ability to lead and work collaboratively in cross-functional teams. Proven ability to manage and influence stakeholders. Communication Skills:Excellent communication skills, both verbal and written, with the ability to clearly present strategies, insights, and recommendations to senior leadership and stakeholders. Project Management & Execution:Ability to manage multiple initiatives simultaneously, ensuring deadlines are met and deliverables are achieved to a high standard. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Client's loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement. Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints. Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies. Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey. Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement. Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends. Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Client's digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement. Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualifications Any Graduation
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Loyalty campaign Development Lead is responsible for driving the creation, development, and implementation of Client's customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Client's loyalty programs meet customer needs, drive business growth, and deliver measurable results. oAt least 7-9 years of experience in loyalty program development, marketing, or customer engagement roles, ideally within a large-scale, customer-focused organization. oProven experience in developing and managing loyalty programs that drive customer engagement and retention. oStrong background in working with cross-functional teams, including marketing, IT, customer service, and sales, to deliver customer loyalty initiatives. oExperience using CRM and loyalty program management systems (e.g., Salesforce, Microsoft Dynamics, or similar platforms). oKnowledge of the energy sector or similar industries is a plus but not essential. Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Campaign Strategies Problem-solving skills Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers. Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies. Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns. Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives. Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables. Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms. Core Competencies: Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into ac oA bachelor's degree in Business, Marketing, Communications, or a related field. A Master's degree in Business Administration (MBA) or Marketing is a plus. oAdditional certifications or training in customer loyalty, digital marketing, or CRM platforms is desirable. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Client's loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement. Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints. Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies. Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey. Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement. Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends. Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Client's digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement. Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualifications Any Graduation
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Loyalty Coordinator will be responsible for supporting the development and execution of Client's customer loyalty programs. This role plays a key part in the day-to-day management of the loyalty initiatives, ensuring smooth operations and customer engagement. The Loyalty Coordinator will work closely with cross-functional teams, including marketing, customer service, and IT, to ensure the effective delivery of loyalty rewards, communications, and customer experiences. This position requires a keen attention to detail, strong organizational skills, and a passion for delivering an exceptional customer experience.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Customer Loyalty Program CRM and Loyalty Program Management:Familiarity with CRM systems (e.g., Salesforce, Dot Digital, etc.) to manage customer data, monitor engagement, and support loyalty initiatives. Data Analysis & Reporting:Basic knowledge of data analysis tools like Excel, Google Sheets, or Tableau to track and report on program performance. Marketing Tools & Automation:Experience with marketing tools (e.g., email marketing platforms, marketing automation) to support the execution of loyalty campaigns and communications. Customer Support Systems:Experience with customer service tools (e.g., Zendesk, Freshdesk) to manage customer inquiries and issues related to loyalty programs. Project Management:Familiarity with project management software (e.g., Asana, Trello, or similar) to manage timelines, tasks, and project workflows effectively. Attention to Detail:A high level of accuracy and attention to detail in data management, reward fulfillment, and program execution. Customer-Centric Mindset:Strong focus on providing a positive customer experience, ensuring satisfaction with the loyalty program, and responding proactively to customer needs. Organizational Skills:Ability to manage multiple tasks simultaneously, prioritize responsibilities, and meet deadlines in a fast-paced environment. Communication Skills:Excellent written and verbal communication skills, with the ability to craft clear and engaging messages for customers and stakeholders. Problem-Solving:Strong problem-solving skills to address customer issues, resolve operational challenges, and ensure the smooth running of the loyalty program. Collaboration & Teamwork:Ability to work effectively within cross-functional teams and engage with stakeholders across marketing, sales, IT, and customer service. Roles and Responsibilities: Program Execution & Support:Assist in the implementation of loyalty programs, ensuring that all operational processes are followed, and timelines are met. Monitor the ongoing performance of loyalty initiatives, ensuring that rewards, offers, and communications are delivered as planned. Customer Support & Engagement:Provide support to customers enrolled in the loyalty program, addressing inquiries or issues related to rewards, points accumulation, or redemption. Ensure a positive and engaging customer experience, acting as a liaison between the company and customers. Data Management & Reporting:Maintain customer records in the loyalty program database, ensuring data accuracy and integrity. Support in generating regular reports on program performance, tracking metrics like customer retention, participation rates, and ROI. Reward Fulfillment:Manage the logistics and fulfillment of loyalty rewards, including product redemptions, discounts, and other incentives. Ensure that customers receive rewards in a timely manner and that the reward system is functioning smoothly. Campaign Support:Assist in the development and execution of loyalty marketing campaigns, including email communications, promotions, and events. Coordinate with marketing and creative teams to ensure campaigns are executed on time and align with brand standards. Loyalty Program Communications:Assist in the creation and dissemination of internal and external communications related to the loyalty program, such as email newsletters, promotional materials, and customer updates. Continuous Improvement:Support the evaluation and improvement of the loyalty program by gathering customer feedback, monitoring program effectiveness, and providing recommendations to enhance customer satisfaction and program outcomes. Cross-Functional Collaboration:Work with the marketing, sales, and IT teams to coordinate on program development, updates, and troubleshooting, ensuring that the program is always aligned with business objectives and customer needs Qualifications Any Graduation
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Product Requirement Definition Designation: Product Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe Streamline Analyst is responsible for driving efficiency and optimization across promotions and point of sale (PoS) activities. This role focuses on analyzing data, identifying opportunities for improvement, and collaborating with cross-functional teams to streamline processes. The aim is to enhance promotional effectiveness, improve cost-efficiency, and maximize return on investment through data-driven insights and continuous improvement initiatives.You will be responsible for Product Requirement Definition which requires a deeply connected product and system design understanding to design new solution requirements (i.e. materials, dimensions, user interactions, etc.) and manage the processes related to the customer requirements for a product (definition, related decisions, realization, etc.) along with the entire PLM.o2-4 years of experience in data analysis, process optimization, or a similar role, preferably in promotions, retail, or consumer goods.oProven track record of working with cross-functional teams and driving process improvements. Education:oBachelor's degree in Business Administration, Marketing, Economics, or a related field.oCertification in project management or process improvement (e.g., PMP, Six Sigma) is a plus. What are we looking for? Proficiency in advanced Excel, Power BI, or other analytics tools for data visualization and reporting. Familiarity with SQL or similar database management systems for querying and manipulating large datasets. Experience with enterprise resource planning (ERP) systems, preferably in retail or promotional settings. Proficiency with project management software (e.g., JIRA, Asana) for managing tasks and timelines effectively. Knowledge of automation tools to streamline repetitive processes and improve efficiency. Analytical Skills:Strong ability to analyze large datasets and extract meaningful insights to support decision-making. Process Improvement:Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) to drive operational efficiencies. Problem Solving:Ability to identify challenges and propose data-driven, cost-effective solutions to improve processes. Communication Skills:Strong verbal and written communication skills to convey complex data insights and collaborate with diverse teams. Stakeholder Management:Experience in managing and influencing key stakeholders to ensure successful project execution. Attention to Detail:High attention to detail when analyzing data and managing projects to ensure accuracy and completeness. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts\ Analyze and interpret sales, promotions, and PoS data to identify trends, patterns, and actionable insights. Lead initiatives to improve the efficiency of promotional strategies and PoS execution by identifying bottlenecks and areas for streamlining. Work closely with marketing, sales, and supply chain teams to ensure seamless execution of promotional activities and provide data-driven recommendations. Assist in developing forecasts and tracking the effectiveness of promotions and PoS campaigns, ensuring alignment with business objectives and budget targets. Drive a culture of continuous improvement within the Promotions and PoS processes, ensuring consistent evaluation and enhancement of strategies. Manage the execution of key initiatives aimed at improving process workflows and promotional performance, ensuring timely delivery and effective communication with stakeholders. Qualifications Any Graduation
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Product Requirement Definition Designation: Product Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe Streamline Analyst is responsible for driving efficiency and optimization across promotions and point of sale (PoS) activities. This role focuses on analyzing data, identifying opportunities for improvement, and collaborating with cross-functional teams to streamline processes. The aim is to enhance promotional effectiveness, improve cost-efficiency, and maximize return on investment through data-driven insights and continuous improvement initiatives.You will be responsible for Product Requirement Definition which requires a deeply connected product and system design understanding to design new solution requirements (i.e. materials, dimensions, user interactions, etc.) and manage the processes related to the customer requirements for a product (definition, related decisions, realization, etc.) along with the entire PLM.o2-4 years of experience in data analysis, process optimization, or a similar role, preferably in promotions, retail, or consumer goods.oProven track record of working with cross-functional teams and driving process improvements. Education:oBachelor's degree in Business Administration, Marketing, Economics, or a related field.oCertification in project management or process improvement (e.g., PMP, Six Sigma) is a plus. What are we looking for? Proficiency in advanced Excel, Power BI, or other analytics tools for data visualization and reporting. Familiarity with SQL or similar database management systems for querying and manipulating large datasets. Experience with enterprise resource planning (ERP) systems, preferably in retail or promotional settings. Proficiency with project management software (e.g., JIRA, Asana) for managing tasks and timelines effectively. Knowledge of automation tools to streamline repetitive processes and improve efficiency. Analytical Skills:Strong ability to analyze large datasets and extract meaningful insights to support decision-making. Process Improvement:Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) to drive operational efficiencies. Problem Solving:Ability to identify challenges and propose data-driven, cost-effective solutions to improve processes. Communication Skills:Strong verbal and written communication skills to convey complex data insights and collaborate with diverse teams. Stakeholder Management:Experience in managing and influencing key stakeholders to ensure successful project execution. Attention to Detail:High attention to detail when analyzing data and managing projects to ensure accuracy and completeness. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts\ Analyze and interpret sales, promotions, and PoS data to identify trends, patterns, and actionable insights. Lead initiatives to improve the efficiency of promotional strategies and PoS execution by identifying bottlenecks and areas for streamlining. Work closely with marketing, sales, and supply chain teams to ensure seamless execution of promotional activities and provide data-driven recommendations. Assist in developing forecasts and tracking the effectiveness of promotions and PoS campaigns, ensuring alignment with business objectives and budget targets. Drive a culture of continuous improvement within the Promotions and PoS processes, ensuring consistent evaluation and enhancement of strategies. Manage the execution of key initiatives aimed at improving process workflows and promotional performance, ensuring timely delivery and effective communication with stakeholders. Qualifications Any Graduation
Posted 3 months ago
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