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8.0 - 13.0 years
17 - 27 Lacs
Mumbai
Work from Office
Hi, We are having an opening for Senior Manager 2-EM IT - Portfolio Program Manager at our Mumbai location. Job Summary : Desired Skills & Experience 8+ years of experience in IT program and portfolio management. Experience within the pharmaceutical or life sciences industry would be a plus. Demonstrated experience managing complex and large value programs with cross-functional teams. Understanding of compliance requirements in a pharma environment (e.g Data Policies, etc.). Experience with digital transformation, ERP, CRM deployments, other complex projects. Familiarity with Agile methodologies and hybrid project management approaches. Excellent interpersonal, communication, and stakeholder management skills. Proficiency with project portfolio tools (e.g., Zoho, MS Project Online, Asana, etc.). Ability to multitask and manage multiple deliverables and projects at the same time. Ability to understand business processes from a customer perspective. Ability to work in a team environment, effectively interacting with others. Must be result oriented, and demonstrate adaptability, flexibility and resourcefulness. Areas Of Responsibility : Roles & Responsibilities Manage the overall IT project and program portfolio across business units including Commercial, Finance, Supply Chain, HR, R&D, Manufacturing, Quality and Corporate. Define and maintain portfolio governance frameworks aligned with business goals. Lead large-scale IT programs ensuring timelines, budgets, and compliance requirements are met. Drive cross-functional coordination between IT, business stakeholders, vendors, and regulatory bodies. Champion change management and stakeholder engagement. Track and mitigate risks, manage budgets, and support business case development. Identify, interpret and document customer requirements. Facilitate workshops to collect business requirements. Facilitate mapping client business requirements, processes and objectives. Identify gaps, issues and work around solutions. Provide consulting services on both new implementations and existing support projects. Act as a liaison between the business functions and the technical team. Work self-directed and independently; act as subject matter expert/mentor to more junior members. Educational Qualification : BE/ BTECH/BCOM/MBA Specific Certification : PMP Certification would be an advantage Skills : IT Program and Portfolio Management, Stakeholder Communication, Agile & Project Management, Vendor Management, Change Management. Experience : Min. 8 years of experience in business/customer facing roles
Posted 3 weeks ago
2.0 - 4.0 years
6 - 8 Lacs
Karimnagar, Warangal, Hyderabad
Work from Office
Key Responsibilities : Curriculum Delivery Execution Oversee the end-to-end scheduling and rollout of curriculum delivery across multiple programs and cohorts. Work closely with content, academic, and operations teams to ensure all modules, sessions, and assessments are delivered as per defined timelines and quality standards. Ensure contingency plans are in place to handle delays, reworks, or escalations in delivery. Cross-functional Coordination Facilitate alignment across product, tech, academic, and learner experience teams to ensure smooth execution of curriculum schedules. Drive regular check-ins and sprint meetings to track status and resolve blockers. Ensure stakeholders are informed and accountable at every stage of curriculum release. Process and Quality Management Implement standard operating procedures (SOPs) for curriculum rollout and tracking. Define and monitor quality metrics for curriculum delivery and identify improvement areas. Conduct post-rollout retrospectives to identify issues and implement feedback loops. Tracking & Reporting Maintain delivery trackers, dashboards, and progress reports on curriculum status. Analyse curriculum consumption data to flag engagement issues or delivery gaps. Provide actionable insights to leadership for data-backed decision-making. Requirements : 2-4 years of experience in project management or academic operations. Demonstrated ability to manage complex workflows across multiple teams. Strong organizational skills and attention to detail. Proficient in using tools like Asana, Trello, Click Up, Notion, or similar project trackers. Excellent verbal and written communication skills. Preferred: Prior experience in EdTech or curriculum delivery roles. Understanding of instructional design, academic workflows, or LMS systems. Should be Familiar with Creating, Maintaining Dashboards and Managing Data. Location: Hyderabad Office Working Days: 6 days/week CTC: 6 to 8 LPA
Posted 3 weeks ago
3.0 - 6.0 years
2 - 4 Lacs
Kolkata
Work from Office
Opaintenace a terminal including maintenance & saety. Assitnce to sales and HR function. Union hadling, contract labour management and boundary management. Key Responsibilities: Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and providing tailored consulting solutions. Lead client meetings and workshops to gather requirements, define project goals, and ensure alignment throughout the consulting process. Act as a trusted advisor to clients, offering insights on business operations, strategy, and technology solutions. Research and Analysis: Conduct in-depth research and analysis of client industries, markets, and competitive landscapes. Gather and analyze data to identify trends, gaps, and opportunities that could impact client performance. Leverage analytical tools and methodologies to develop solutions and recommendations. Strategic Planning & Solution Development: Design and implement strategic plans that address client objectives and deliver measurable outcomes. Develop business cases, roadmaps, and process improvements to drive organizational transformation. Present findings and recommendations to senior stakeholders, ensuring clarity and actionable next steps. Project Management: Manage consulting projects from start to finish, including defining project scope, objectives, timelines, and deliverables. Work with cross-functional teams to implement recommendations and ensure project success. Monitor project progress and adjust as necessary to meet client expectations and deadlines. Knowledge Sharing and Thought Leadership: Stay current on industry trends, emerging technologies, and best practices to provide valuable insights to clients. Contribute to the development of internal methodologies, tools, and resources. Write thought leadership articles, blogs, or whitepapers on relevant topics to enhance the firm's reputation in the marketplace. Required Skills & Qualifications: Education: Bachelors degree in Business, Management, Economics, Engineering, or a related field. MBA or other advanced degrees preferred. Experience: Minimum of experience in consulting or a related industry, with a proven track record of success in delivering results for clients. Experience working across multiple industries or business functions (e.g., strategy, operations, technology, marketing, etc.). Skills: Strong analytical and problem-solving skills with the ability to synthesize complex data and provide actionable insights. Excellent communication and presentation skills, with the ability to engage senior leaders and stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment. Proficiency in business analysis, project management, and software tools (e.g., Excel, PowerPoint, data analytics tools). Personal Attributes: Strong interpersonal skills and a collaborative mindset. High level of professionalism, with the ability to maintain confidentiality and handle sensitive information. Ability to adapt quickly to new challenges and environments. Preferred Qualifications: Consulting experience in [insert industry sectors, e.g., healthcare, technology, finance, etc.]. Experience with project management software (e.g., Asana, Jira, Trello). Familiarity with change management and organizational development practices. Certifications such as PMP, Six Sigma, or similar credentials are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive benefits package (healthcare, dental, vision, etc.). Professional development opportunities. Flexible work environment (remote work options or hybrid schedule, if applicable). Paid time off (PTO), including holidays and vacation days. Retirement plan options.
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Sr. Instructional Designer Role Overview: As a Senior Instructional Designer, you will lead the design and development of advanced and engaging online learning programs. You will collaborate with subject matter experts, clients, and internal teams to deliver high-impact learning experiences. You will also take the lead in strategy formulation, mentor junior designers, and ensure the delivery of innovative, user-centric training solutions that meet client and organizational goals. Required Role Attributes: Design, develop, and lead the creation of high-quality e-learning modules and learning paths. Collaborate closely with subject matter experts and stakeholders to gather content and ensure learning objectives are met. Apply instructional strategies that cater to a variety of learning styles and audiences. Lead and oversee course production, ensuring timelines, quality, and user engagement are maintained. Create storyboards, scripts, and learning assets that integrate multimedia, assessments, and interactivity. Provide constructive feedback and mentoring to junior instructional designers. Conduct reviews and updates of existing learning content to enhance effectiveness and engagement. Lead efforts to integrate instructional best practices, accessibility standards, and emerging trends in digital learning Required Skills: Proficiency in instructional design models like ADDIE, SAM, or Blooms Taxonomy. Advanced skills in e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar. Expertise in scripting, storyboarding, and integrating multimedia elements. Ability to manage multiple projects independently and prioritize tasks effectively. Experience in LMS platforms and SCORM-compliant content development. Excellent writing, proofreading, and editing skills. Strong visual design sensibility and attention to detail. Stakeholder management and team collaboration skills Additional Skills: Basic knowledge of HTML5, CSS3, JavaScript. Experience working with design systems and component libraries. Understanding of WordPress and CMS-based design workflows Familiarity with tools like Jira, Trello, or Asana. Required Candidate profile Candidate Experience Should Be : 3 To 6 Candidate Degree Should Be : BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,MCS,ME-Comp/IT,ME-Other,MS-Comp/IT
Posted 3 weeks ago
7.0 - 12.0 years
15 - 27 Lacs
Mumbai
Work from Office
IT Project Manager (Client-Facing, Banking & Sustainability Focus) Location: Mumbai, India (On-site at a leading Indian Bank) Role Summary: We are looking for an experienced IT Project Manager to lead major technology projects for a leading Indian bank in Mumbai. The role involves managing the full lifecycle of IT initiatives, ensuring they are delivered on time, within budget, and in compliance with banking regulations. You will also mentor a small team of early-career engineers and may work on projects related to sustainability, ESG, or climate riskareas of growing importance to the client. This is an on-site role that combines technical execution, client engagement, and team leadership in a dynamic financial services environment. Key Responsibilities Project Delivery & Execution Lead full lifecycle delivery of complex IT projects within a large Indian bank. Build project plans, define milestones, manage budgets, and ensure timely execution. Deliver both traditional and sustainability-focused solutions, such as ESG reporting or climate risk analytics tools. Client & Stakeholder Engagement Serve as the main liaison with senior stakeholders at the clients Mumbai office. Maintain strong relationships, manage expectations, and align outcomes with business goals. Compliance & Risk Management Ensure full adherence to the banks policies and RBI regulations on IT governance, data security, and outsourcing. Proactively identify and manage risks. Team Leadership & Mentorship Lead and mentor a team of 4 to 5 early-career IT professionals. Support technical growth and foster a collaborative, high-performance culture. Sustainability & ESG (Preferred) Apply or develop knowledge in ESG, sustainability, or climate risk. Identify opportunities to integrate these themes into IT projects and stay updated on emerging regulations. Requirements Experience & Skills 7 to15 years in IT project management, with strong exposure to banking or financial services. Proven success delivering large-scale tech projects in regulated environments. Client-facing experience is essential. Education & Certifications Bachelors in Computer Science, IT, Engineering, Business, or related field; postgraduate is a plus. PMP preferred; Agile certifications (PMI-ACP, CSM) are valuable. Technical Know-how Proficiency with tools like Microsoft Project, JIRA, Confluence, Asana, or ServiceNow. Familiarity with banking platforms (e.g., core banking, risk systems, CRMs, data warehouses). Strong understanding of Agile methodologies. Leadership & Communication Experience mentoring junior team members and leading small technical teams. Excellent communication skills for internal and client-facing roles. Additional Details Location & Work Setup Full-time, on-site role at a leading Indian banks Mumbai office. Fast-paced, compliance-driven environment requiring professionalism and adaptability. Preferred Knowledge and Skill-set Background or interest in ESG, sustainability, or climate risk. Knowledge of RBI regulations related to IT. Exposure to cloud platforms like Oracle (preferred), AWS, Azure, or Google Cloud.
Posted 3 weeks ago
3.0 - 5.0 years
6 - 8 Lacs
Ahmedabad
Work from Office
Key Responsibilities: Executive Support: Manage calendars, coordinate meetings, and handle travel arrangements for Director. Prepare and organize materials for meetings, presentations, and events. Serve as a point of contact for internal and external stakeholders on behalf of Director. Draft, proofread, edit and send reports, emails, and other documentation pertaining to Sourcing of the products and Sales on behalf of the Director. Operational Coordination: Support business operations by assisting with data analysis, reporting, and tracking key performance metrics of Business Development, Sales and Operations Departments. Assist with project management tasks, including planning, scheduling, and follow-up on action items. Collaborate with cross-functional teams to ensure timely execution of strategic initiatives. Communication & Stakeholder Management: Communicate effectively with internal teams, clients, and vendors to support operational activities. Assist in managing communications between Director and stakeholders to foster positive relationships. Support HR functions, including onboarding new team members, organizing team events, and managing employee engagement initiatives. Documentation & Records Management: Maintain comprehensive and organized records for all executive and operational documents. Ensure documentation is updated, archived, and easily accessible for quick reference. Track project milestones and deliverables, reporting progress to the executive team regularly. Process Improvement: Identify and implement improvements to optimize administrative processes and workflows. Assist in developing standard operating procedures to streamline operational tasks and enhance productivity. Preferred candidate profile Education: Bachelors degree in Business Administration, Operations Management, or a related field preferred. Experience: Minimum of 3-5 years of experience as an Executive Assistant or similar role in business operations, preferably in a fast-paced or startup environment. Skills: Excellent organizational, time management, and multitasking skills. Strong written and verbal communication abilities. High proficiency in MS Office Suite, Google Workspace, and project management tools (e.g., Asana, Trello). Familiarity with data analysis tools and CRM software is a plus. Other Attributes: High level of discretion, professionalism, and confidentiality. Ability to work independently, anticipate needs, and exercise sound judgment. A proactive attitude, with an eagerness to contribute to company goals. Perks and benefits Competitive salary and benefits package. Opportunities for professional growth and career advancement. Engaging and collaborative work culture. Flexible work environment with potential for hybrid work.
Posted 3 weeks ago
7.0 - 10.0 years
12 - 17 Lacs
Pune
Work from Office
About the Role: We are seeking an experienced Senior Project Manager Customer Success to join our dynamic team in Pune. The ideal candidate will have 7+ years of experience in project management, customer success, and PMO functions. This role requires strong leadership skills to manage a team of Customer Success Managers (CSMs) while ensuring seamless execution of customer success projects. The candidate should be proficient in PMO best practices, customer engagement, and cross-functional collaboration to drive business success. Key Responsibilities: Lead and manage a team of Customer Success Managers (CSMs), ensuring high performance, productivity, and engagement. Oversee customer success projects, ensuring timely delivery, resource allocation, and alignment with organizational goals. Develop and implement PMO best practices, methodologies, and governance frameworks to optimize customer success processes. Creating / Updating the communication plan, risk management plan, project planning, work allocation, tracking progress, tracking customer feedback to ensure timely closure Collaborate with cross-functional teams including Sales, Product, and Engineering to enhance customer experience and product adoption. Define and track key performance metrics (KPIs) related to customer success, retention, and satisfaction. Drive continuous improvement initiatives to enhance customer onboarding, engagement, and renewal strategies. Act as a strategic advisor to customers, understanding their business needs and providing solutions through iMochas platform. Identify risks and proactively develop mitigation plans to ensure project and customer success. Conduct regular team meetings, training sessions, and performance reviews to build a high-performing customer success team. Provide detailed reports and insights on customer success performance to senior leadership. Track and monitor project health to ensure timely execution and risk mitigation. Establish and maintain strong stakeholder relationships to ensure alignment on customer objectives. Conduct quarterly business reviews (QBRs) with customers to assess satisfaction and growth opportunities. Monitor product adoption trends and work with Product teams to drive feature utilization. Gather and analyze customer feedback, ensuring continuous product and service enhancements. Foster inter-personal relationship management with Product and Engineering teams to streamline communication and issue resolution. Required Skills & Qualifications: 7+ years of experience in Project Management, Customer Success, or PMO functions. Proven track record of managing and leading customer success teams. Strong expertise in PMO frameworks, project governance, and best practices. Excellent knowledge of customer success methodologies, account management, and retention strategies. Proficiency in project management tools (JIRA, Asana, or similar). Strong analytical and problem-solving skills with a customer-centric mindset. Excellent communication, stakeholder management, and negotiation skills. Experience working in a SaaS or technology-driven environment is preferred. PMP, PRINCE2, or equivalent certifications are a plus.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 7 Lacs
Coimbatore
Work from Office
Job Summary We are seeking an experienced Project Manager to lead and oversee our Salesforce implementation projects. The ideal candidate will have strong IT project management experience, excellent client handling skills, and a deep understanding of Project Management, billing, budgeting, and communication. The Project Manager will collaborate closely with Salesforce administrators, developers, and stakeholders to ensure timely and successful project delivery. Key Responsibilities Lead the planning, execution, and delivery of Salesforce implementation projects. Collaborate with stakeholders to define project scope, objectives, and requirements. Develop and maintain project plans, timelines, and budgets. Coordinate with Salesforce administrators and developers to configure and customize Salesforce solutions. Assign tasks and responsibilities to team members and ensure timely completion. Monitor project progress and proactively identify and address any issues or risks. Communicate project status, updates, and changes to stakeholders and senior management. Conduct regular meetings with project teams to track progress, resolve issues, and provide guidance. Ensure compliance with Salesforce best practices and industry standards. Conduct post-project reviews and document lessons learned for continuous improvement. Requirements 3+ years of experience in IT project management, preferably Salesforce . Proven Experience in client handling, stakeholder communication, and team management. Experience in billing, budgeting, and contract management. Experience with project management tools like JIRA, Asana, Trello, or Microsoft Project. Understanding of IT infrastructure, software development, and deployment processes. Strong skills in planning, execution, risk management, and problem-solving. Excellent communication ,Strong decision-making and leadership abilities.
Posted 3 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Job Title: E-commerce Specialist Work Location: Bangalore Role Responsibilities Play an integral part in supporting SAP Ecommerce projects and planned website releases from inception to completion, Partner with stakeholders across the business to continuously improve the Ecommerce process in place and manage the backlog of development work based on priorities, Create accurate development and support tickets and instruct and manage the relationship with the external development team, Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases, Communicate with the Ecommerce Technical Solutions Lead and wider team on progress of projects/releases and support issues, Working with website monitoring and testing tools to ensure the website is performing optimally at all times, Responsible for managing the end to end testing of all projects, planned releases/support tickets in staged and production environments Logging feedback with developers, Manage the running of various reports and scripts required by the business on a daily and weekly basis, Troubleshoot issues on the platform raised by various Business Units as they arise, Maintain and update training and how-to documentation on platform functionality, Work closely with external web development team and AMETEK Ecommerce team, Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels The Successful Candidate Will Possess The Following Degree in IT / Software engineering /Business Information Systems / Ecommerce / Digital Marketing or related discipline with an accredited institution, 3-5 yearsexperience working in an Ecommerce Specialist environment Experience using SAP Commerce Cloud an advantage Experience developing and executing Testing plans Experience using data driven insights to merchandise product catalogues Working knowledge of agile systems such as JIRA, ServiceNow and Asana Supports desks Excellent SEO optimisation skills on platforms such as AHREFs Excellent MS office skills especially Excel Ability to be able to work as part of a team or on own initiative In depth Knowledge of Google Analytics (GA4) and knowledge Google Ads AMETEK, Inc is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7 0 billion, AMETEK is committed to making a safer, sustainable, and more productive world a reality We use differentiated technology solutions to solve our customersmost complex challenges We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility AMETEK (NYSE:AME) is a component of the S&P 500 Visit ametek for more information,
Posted 3 weeks ago
5 - 10 years
10 - 20 Lacs
Hyderabad
Work from Office
We are looking for a motivated and experienced Agile Product Owner to become a part of our energetic product team. In this role, you will represent the customer's perspective and act as a key link between our business stakeholders and development teams. Your responsibilities will include defining product features, managing and prioritizing the product backlog, and making sure that each sprint delivers significant value to the business. Own and manage the product backlog, ensuring it is well-defined, prioritized, and aligned with business goals. Collaborate closely with stakeholders to understand business needs, gather requirements, and translate them into user stories. Work with Scrum Masters and Agile teams to plan and participate in sprint planning, reviews, and retrospectives. Define and communicate the product vision and roadmap in alignment with customer needs and strategic objectives. Accept or reject completed work based on pre-defined acceptance criteria. Ensure clarity of user stories, acceptance criteria, and workflows for the development team. Continuously refine the backlog based on feedback, changing requirements, and insights from data analytics. Act as the primary point of contact for questions related to product features and priorities. Drive customer satisfaction and business value by delivering high-quality features on time.
Posted 1 month ago
3 - 7 years
14 - 18 Lacs
Bengaluru
Work from Office
Looking for challenging role? If you really want to make a difference - make it with us Can we energize society and fight climate change at the same time? At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world"™s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you? Siemens Energy is focused on helping customers navigate the world"™s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress . As a member of an international team working on automation, electrification and digitalization solutions, and within an editorial team, your responsibility is to produce technical documentation of one or more products, with the Siemens Energy quality. During your day you"™ll process technical documents using CCMS or Latex-based solutions. You will handle all the inherent complexities of a such systems, creating and updating document type definitions and style templates, based on SE guidelines. You will apply information architectures and standards to facilitate information transfers from knowledge bases and ensure high reuse of templates and content. Most of the times you"™ll see yourself crafting and maintaining documents, by constantly creating, importing, updating, revising and organizing the technical content, and tailoring each document to the target audience. For that you"™ll adopt a highly efficient workflow, leveraging the CCMS capabilities, using AI tools for quick reviews and improvements, applying international standards, as well as your customer-oriented writing skills and technical expertise for the perfect final touch, eventually consulting technical experts for accuracy. All of that for documents in paper-based and online formats. Documentation is becoming modern and interactive, so you will play an important role ensuring the best user experience for our customers and end users in all media formats. Your new role challenging and future- oriented Deliver pristine reader-friendly technical documents in Englisherror free, grammatically and syntactically correct; writing style tailored to the target audience; content is logic, coherent, and accurate, in the right quantity, with the right amount of contest and structured from general to the detail CCMS / Latex specialisthandles all the complexities in document creation / editing Handles paper-based and digital based documentation Document quality inspection observes standards and ensures content is on point Revise technical content for an entire document or just changes ("˜deltas"™) with focus on terminology and style Implements document type definitions and style templates in editorial tools Support setup of CCMS or Latex based editorial solutions Support management of editorial processesmanage reviews and archiving of content components Devise and test basic user flows and storyboards for the user journey through product documentation Import multimedia and other types of content from engineering applications (Autodesk, Siemens NX, EPlan, COMOS), directly or by using middleware or APIs Translation assistancetranslation previews with AI; manages peer support for translations; reimport translations Communicate with authors, subject matter experts, and other stakeholders for clarifying and addressing content-related issues. We don"™t need superheroes, just super minds University degree in IT, computer science, engineering, or similar education Minimum of 3 years writing technical documentation, preferably 5 Proven writing and editing skills in English organizes information logically and systematically proper grammar, syntax and style adapt language to suit the understanding level of the target audience digest complex information and break it down into understandable parts attention to detailspot inconsistencies, and inaccuracies in content provide context as needed Customer and end user orientednotions of User Experience and best practices for technical content media (paper and digital). Familiarity with style guidelines and document type definitions, and experience implementing them in editorial tools, for paper and online formats Technical knowledge and experience in tools CCMS solutions such as COSIMA and Schema ST4 Latex solutions XML-based architectures and Markup languages (XML, DITA, or Markdown) Version control systems such as Git Basic scripting, to handle information transfer through APIs Basic media editing for quick fixesraster and vector graphics, audio, video Other software for inspections and fixespdf editors, Excel Export settings on known CAD applications Using AI tools for content review Knowledge and experience using documentation related standards ISO/IEC/IEEE 26511, IEC/IEEE 26514, ISO/IEC 82079-1, ISO/IEC 18019, ASD- STE100 (Simplified Technical English) CCMS standards such as ISO/IEC 26531 General experience in technical domainsautomation systems, software development Preferably experienced in DCS (Distributed Control Systems), PCS (Process Control Systems), PCS 7 and / or TIA Knowledge, PMS (power management systems) OR Information-dense dashboard-style applications for analysis of real-time and historical data, such as Omnivise. Experience working in international development teams Experience working in agile environments and good knowledge of agile processes Experience with task management and tools (Azure DevOps, Jira, Asana) Personal Proactive and continuous learner Highly organized and systematic Ability to handle complexity Communicative, and collaborative Can take constructive criticism, appreciates feedback on own work . We"™ve got quite a lot to offer. How about you? This role is based at Site (Gurgaon). You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
Posted 1 month ago
years
30 - 35 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team. The ideal candidate will have a strong background in managing complex projects and leading cross-functional teams, with excellent communication and problem-solving skills. ### Roles and Responsibility Manage multiple projects simultaneously, ensuring timely completion and meeting deadlines. Lead cross-functional teams, including developers, designers, and testers, to achieve project goals. Develop and implement project plans, resource allocation, and risk management strategies. Collaborate with stakeholders to identify project requirements and develop solutions. Ensure effective communication among team members, stakeholders, and clients. Identify and mitigate potential risks and issues impacting project success. ### Job Requirements Strong understanding of software development life cycles and agile methodologies. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong problem-solving and analytical skills with attention to detail. Experience with project management tools and technologies, such as Jira or Asana. Strong understanding of business operations and the ability to apply technical knowledge to drive business growth.
Posted 1 month ago
1 - 2 years
2 - 4 Lacs
Jaipur
Work from Office
Off-page SEO and all white hat practices Find right contacts on website Set email outreach campaigns with personalised emails. Guest posting on top leading online publications in business, entrepreneurship and marketing niche Meet the client Required Candidate profile Expertise in using email outreach tools White hat link building Website digging/mining Using tools like Semrush, Ahrefs, Google analytics, Google Search Console, Trello, Slack, Asana etc.
Posted 1 month ago
10 - 15 years
30 - 32 Lacs
Gurugram, Bengaluru
Work from Office
The Digital Project Manager is responsible for leading, planning, and executing digital projects from initiation through to completion. This includes managing timelines, budgets, resources, and stakeholder communications to ensure that digital solutions are delivered on time, within scope, and to the highest quality. The Digital Project Manager works closely with cross-functional teams, including designers, developers to bring innovative digital experiences to life. Essential functions and Responsibilities: Project Planning & Strategy: Define project scope, goals, and deliverables that support business objectives Develop detailed project plans, timelines, and work in-line with the approved budgets Identify and manage project risks and issues, proposing solutions where necessary Coordinate and lead brainstorming sessions to define project requirements Team Management: Lead and manage cross-functional teams of designers, developers, content creators, and writers (depending on the need of the project) Delegate tasks and responsibilities to appropriate team members and ensure on-time tracking and reporting Ensure that all project team members are aligned and meet deadlines Foster collaboration and communication across departments Client and Stakeholder Communication: Act as the main point of contact for clients and key stakeholders Provide regular updates to clients and internal teams on project progress Manage expectations and resolve any issues that may arise Ensure client satisfaction through effective communication and quality deliverables Budget and Resource Management: Manage project budgets within approved limits, ensuring that projects are delivered within financial constraints Track and report on resource allocations, ensuring no allocation discrepancy Identify and address resource shortages or bottlenecks, on-time Quality Control: Monitor the quality of digital deliverables, ensuring they meet the agreed-upon standards and requirements Conduct regular reviews and testing to ensure deliverables are error-free and meet the projects objectives Required Skills and Qualifications: Bachelors degree in Information Technology, or related field 3-5 years of experience in digital project management or a related role Strong understanding of digital technologies, web development, UX/UI design, marcom and CMS Implementations Proficient with project management tools (e.g., Asana, Jira, Trello, Basecamp) Knowledge of Agile and Scrum methodologies Excellent communication and interpersonal skills Ability to manage multiple projects simultaneously in a fast-paced environment Strong problem-solving skills and attention to detail Candidates with PMP or CSM or equivalent certifications is preferred Skills Scrum,Project Planning,Project Management.
Posted 1 month ago
7 - 11 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Loyalty campaign Development Lead is responsible for driving the creation, development, and implementation of Client's customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Client's loyalty programs meet customer needs, drive business growth, and deliver measurable results. oAt least 7-9 years of experience in loyalty program development, marketing, or customer engagement roles, ideally within a large-scale, customer-focused organization. oProven experience in developing and managing loyalty programs that drive customer engagement and retention. oStrong background in working with cross-functional teams, including marketing, IT, customer service, and sales, to deliver customer loyalty initiatives. oExperience using CRM and loyalty program management systems (e.g., Salesforce, Microsoft Dynamics, or similar platforms). oKnowledge of the energy sector or similar industries is a plus but not essential. Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Campaign Strategies Problem-solving skills Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers. Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies. Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns. Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives. Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables. Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms. Core Competencies: Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into ac oA bachelor's degree in Business, Marketing, Communications, or a related field. A Master's degree in Business Administration (MBA) or Marketing is a plus. oAdditional certifications or training in customer loyalty, digital marketing, or CRM platforms is desirable. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Client's loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement. Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints. Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies. Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey. Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement. Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends. Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Client's digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement. Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualifications Any Graduation
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Product Requirement Definition Designation: Product Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe Streamline Analyst is responsible for driving efficiency and optimization across promotions and point of sale (PoS) activities. This role focuses on analyzing data, identifying opportunities for improvement, and collaborating with cross-functional teams to streamline processes. The aim is to enhance promotional effectiveness, improve cost-efficiency, and maximize return on investment through data-driven insights and continuous improvement initiatives.You will be responsible for Product Requirement Definition which requires a deeply connected product and system design understanding to design new solution requirements (i.e. materials, dimensions, user interactions, etc.) and manage the processes related to the customer requirements for a product (definition, related decisions, realization, etc.) along with the entire PLM.o2-4 years of experience in data analysis, process optimization, or a similar role, preferably in promotions, retail, or consumer goods.oProven track record of working with cross-functional teams and driving process improvements. Education:oBachelor's degree in Business Administration, Marketing, Economics, or a related field.oCertification in project management or process improvement (e.g., PMP, Six Sigma) is a plus. What are we looking for? Proficiency in advanced Excel, Power BI, or other analytics tools for data visualization and reporting. Familiarity with SQL or similar database management systems for querying and manipulating large datasets. Experience with enterprise resource planning (ERP) systems, preferably in retail or promotional settings. Proficiency with project management software (e.g., JIRA, Asana) for managing tasks and timelines effectively. Knowledge of automation tools to streamline repetitive processes and improve efficiency. Analytical Skills:Strong ability to analyze large datasets and extract meaningful insights to support decision-making. Process Improvement:Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) to drive operational efficiencies. Problem Solving:Ability to identify challenges and propose data-driven, cost-effective solutions to improve processes. Communication Skills:Strong verbal and written communication skills to convey complex data insights and collaborate with diverse teams. Stakeholder Management:Experience in managing and influencing key stakeholders to ensure successful project execution. Attention to Detail:High attention to detail when analyzing data and managing projects to ensure accuracy and completeness. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts\ Analyze and interpret sales, promotions, and PoS data to identify trends, patterns, and actionable insights. Lead initiatives to improve the efficiency of promotional strategies and PoS execution by identifying bottlenecks and areas for streamlining. Work closely with marketing, sales, and supply chain teams to ensure seamless execution of promotional activities and provide data-driven recommendations. Assist in developing forecasts and tracking the effectiveness of promotions and PoS campaigns, ensuring alignment with business objectives and budget targets. Drive a culture of continuous improvement within the Promotions and PoS processes, ensuring consistent evaluation and enhancement of strategies. Manage the execution of key initiatives aimed at improving process workflows and promotional performance, ensuring timely delivery and effective communication with stakeholders. Qualifications Any Graduation
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Loyalty Programme Development Lead is responsible for driving the creation, development, and implementation of Client's customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Client's loyalty programs meet customer needs, drive business growth, and deliver measurable results.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers. Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies. Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns. Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives. Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables. Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms. Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into account customer needs, competitive landscape, and business objectives. Customer-Centric Approach:Deep understanding of customer behavior and motivations, with a focus on delivering personalized, relevant experiences that foster loyalty. Analytical Mindset:Strong analytical skills, with the ability to assess data and metrics to measure the effectiveness of loyalty programs and make data-driven improvements. Creative Problem Solving:Innovative thinker, able to find creative solutions to challenges and continuously improve program offerings. Collaboration & Team Leadership:Strong interpersonal skills, with the ability to lead and work collaboratively in cross-functional teams. Proven ability to manage and influence stakeholders. Communication Skills:Excellent communication skills, both verbal and written, with the ability to clearly present strategies, insights, and recommendations to senior leadership and stakeholders. Project Management & Execution:Ability to manage multiple initiatives simultaneously, ensuring deadlines are met and deliverables are achieved to a high standard. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Client's loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement. Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints. Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies. Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey. Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement. Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends. Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Client's digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement. Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualifications Any Graduation
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Product Requirement Definition Designation: Product Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe Streamline Analyst is responsible for driving efficiency and optimization across promotions and point of sale (PoS) activities. This role focuses on analyzing data, identifying opportunities for improvement, and collaborating with cross-functional teams to streamline processes. The aim is to enhance promotional effectiveness, improve cost-efficiency, and maximize return on investment through data-driven insights and continuous improvement initiatives.You will be responsible for Product Requirement Definition which requires a deeply connected product and system design understanding to design new solution requirements (i.e. materials, dimensions, user interactions, etc.) and manage the processes related to the customer requirements for a product (definition, related decisions, realization, etc.) along with the entire PLM.o2-4 years of experience in data analysis, process optimization, or a similar role, preferably in promotions, retail, or consumer goods.oProven track record of working with cross-functional teams and driving process improvements. Education:oBachelor's degree in Business Administration, Marketing, Economics, or a related field.oCertification in project management or process improvement (e.g., PMP, Six Sigma) is a plus. What are we looking for? Proficiency in advanced Excel, Power BI, or other analytics tools for data visualization and reporting. Familiarity with SQL or similar database management systems for querying and manipulating large datasets. Experience with enterprise resource planning (ERP) systems, preferably in retail or promotional settings. Proficiency with project management software (e.g., JIRA, Asana) for managing tasks and timelines effectively. Knowledge of automation tools to streamline repetitive processes and improve efficiency. Analytical Skills:Strong ability to analyze large datasets and extract meaningful insights to support decision-making. Process Improvement:Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) to drive operational efficiencies. Problem Solving:Ability to identify challenges and propose data-driven, cost-effective solutions to improve processes. Communication Skills:Strong verbal and written communication skills to convey complex data insights and collaborate with diverse teams. Stakeholder Management:Experience in managing and influencing key stakeholders to ensure successful project execution. Attention to Detail:High attention to detail when analyzing data and managing projects to ensure accuracy and completeness. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts\ Analyze and interpret sales, promotions, and PoS data to identify trends, patterns, and actionable insights. Lead initiatives to improve the efficiency of promotional strategies and PoS execution by identifying bottlenecks and areas for streamlining. Work closely with marketing, sales, and supply chain teams to ensure seamless execution of promotional activities and provide data-driven recommendations. Assist in developing forecasts and tracking the effectiveness of promotions and PoS campaigns, ensuring alignment with business objectives and budget targets. Drive a culture of continuous improvement within the Promotions and PoS processes, ensuring consistent evaluation and enhancement of strategies. Manage the execution of key initiatives aimed at improving process workflows and promotional performance, ensuring timely delivery and effective communication with stakeholders. Qualifications Any Graduation
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Content management Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Collaborate with client stakeholders and peers to create world-class customer experiences Work in a cross-channel environment publishing content for desktop/laptop and mobile devices Co-ordinate with the Intake team to assess content authoring needs of a given project Manage the website on AEM - updating content, links, and files from DAM Work alongside with the QA team to close any identified defects and variances in time Ensure accurate and timely delivery of change request as per committed timelines. Provide backup support to Senior Authors by assisting in completion of the daily ticket queue.Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content. Agility in working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing prioritiesThis role requires you to work closely with both internal & multiple client stakeholders for managing end-to-end web content authoring & publishing task. Therefore, clarity of thought & good communication skills is of utmost importance. You will be required to liaise with client to assess the requirement on daily basis, analyze and understand the change requests submitted and communicates with intake team to obtain supplementary information. Keep track of the change requests in your queue to avoid any delay in delivery Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams What are we looking for? Adobe Experience Manager (AEM) Web Content Management Ability to work well in a team Ability to meet deadlines Ability to handle disputes Ability to establish strong client relationship Atlassian Jira Hyper Text Markup Language (HTML) HTML5 Roles and Responsibilities: Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams Qualifications Any Graduation
Posted 1 month ago
4 - 8 years
6 - 10 Lacs
Pune
Work from Office
About The Role Template Job Title Security Operations Center Technology Specialist Management Level:CL9 Location:Pune PDC3C Must have skills: Minimum of Associates degree in Computer Science, Information Technology Electrical Engineering or relevant field with 4 years Security application support Minimum of 4 years' experience operating and supporting CCure 9000 and Genetec Omnicast. Experience directly supporting security applications in access control, video surveillance, or building management systems within a SOC environment. Basic IP networking knowledge, including device configuration and troubleshooting. Self-Starter Mentality:Ability to work independently, take initiative, and drive project to completion. Strong cross-functional collaboration skills, working with IT, security, operations, and leadership teams. Excellent problem-solving abilities, with a focus on troubleshooting and resolving technical issues efficiently. Proficiency in Microsoft Office Suite, particularly Excel, Power BI, SSRS, for reporting and analysis. Good to have skills: Experience with automation leveraging PowerAutomate. Experience with project/task management tools such as JIRA, Smartsheet, Asana, Monday.com, DevOps, or Microsoft Planner. Hands-on experience with SOC video wall systems. AutoCAD experience Excellent organization, analytical, and communication skills Rapport and influence building skills Excellent customer service Ability to learn quickly and to multitask; be adaptable and flexible Ability to work autonomously and in a team environment, while paying strict attention to detail Ability to adhere to timelines and deadlines with effective time management skills Must be able to work with and protect highly confidential information Strong decision-making ability during emergencies Demonstrated ability to drive organizational change, change management Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business ASIS CPP and or PSP certification Certified Information Systems Security Professional (CISSP) Strong knowledge of ISO 27001 Controls and Risk Management Framework Job Summary : Accenture's Global Protection and Security (GP&S) team is seeking a skilled security technology specialist to support the regional Security Operations Centers (SOC). Responsibilities include assisting with the managing/configuration of electronic access control and security video systems and acting as the local resource at both SOCs to implement the SOC Technology Manager's priorities. The ideal candidate has a strong background in Software House/HID electronic access control technologies and Genetec's Omnicast video management system, as well as familiarity with industry standards, application and alarm management, installation and maintenance of systems, along with strong communication skills and the ability to work collaboratively. This role requires a self-starter with strong task management skills, capable of driving initiatives independently while collaborating with cross-functional teams. The ideal candidate will have hands on experience in electronic access control, security video systems, IT infrastructure, and business intelligence reporting, with a strong focus on system health monitoring, workflow automation, security platform integrations, and troubleshooting networking protocols. The position provides hands-on support for security applications (CCure 9000, Genetec Mission Control, Everbridge, SureView.), SOC video wall systems, and networked security devices, while working closely with IT, security operations, and local leadership teams to optimize technology performance and incident response workflows. Roles & Responsibilities: Supports the Security Operations Center (SOC) and liaises with the SOC Technology Manager to support their security technology systems Assist with updating access control and video surveillance training materials Configure, maintain, and troubleshoot security applications, including CCure 9000, Genetec Security Center, and other access control/video management systems. Provide technical support for SOC video walls, ensuring proper functionality of hardware (monitors, controllers, matrix switchers, KVMs, etc.) and software (Genetec Security Desk, CMS platforms, SureView, etc.). Support device onboarding, configuration, and software updates for security and SOC hardware. Monitor operational security systems for errors, alerts, and system health, proactively resolving issues. Work closely with SOC operators to ensure their tools are functional, responsive, and aligned with operational needs. Assist with remote troubleshooting and system maintenance for global SOC locations. Network & Infrastructure Optimization: Support IP network configuration and connectivity troubleshooting for security devices and SOC systems. Ensure SOC technology integrates properly with IT-managed infrastructure and cloud-hosted platforms. Assist in implementing system enhancements for video streaming performance, network reliability, and SOC hardware efficiency. Incident Response & Cross-Functional Support: Act as a technical liaison between SOC teams, IT, and security operations, ensuring seamless security system performance. Participate in incident response workflows, helping troubleshoot and escalate security system issues impacting operations. Maintain and update SOC technology documentation, including system diagrams, troubleshooting steps, and support playbooks. Project & Task Management: Manage small-to-medium security technology projects, such as video wall upgrades, security system enhancements, and new SOC integrations. Collaborate with IT, security, and operations teams to execute technology initiatives and ensure timely delivery of upgrades and improvements. Support various project stakeholder by ensuring security video systems meet standards and are installed and configured correctly across all Accenture locations Additional Information: Ability to work non-standard hours, including weekends and holidays as required by incident recovery. You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Posted 1 month ago
10 - 15 years
15 - 19 Lacs
Bengaluru
Work from Office
locationsIndia, Bangalore time typeFull time posted onPosted 2 Days Ago job requisition idJR0035691 Job Title: Senior Web & Digital Experience Manager - Cybersecurity About Skyhigh Security Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the worlds data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on and Twitter . Role Overview: As the digital front door of a next-gen cybersecurity company, our website is a critical trust, engagement, and lead-generation platform. Were seeking a Senior Web & Digital Experience Manager to own the strategy, management, and optimization of our global corporate website. This is a high-impact role that blends technical expertise, marketing execution, and security-conscious thinking to deliver a fast, secure, and engaging web experience that converts. You will collaborate with product marketing, demand generation, design, and security teams to ensure the site stays fresh, optimized for performance and SEO, and aligned to our messaging in a fast-moving industry About the Role: Website Management & Optimization: Own day-to-day management of the corporate website, ensuring timely content updates, accuracy, and brand alignment. Hands-on management of WordPress, with additional experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. Coordinate cross-functional inputs for new page creation, campaign microsites, and messaging updates. SEO Strategy & Technical Health: Conduct ongoing site health and SEO audits using tools like SEMRush, Screaming Frog, and Google Search Console. Implement on-page optimizations (metadata, internal linking, structured data) to improve discoverability and rankings. Ensure the site architecture supports fast load times, mobile optimization, and security best practices. Analytics, Tagging & Reporting: Configure and analyze performance in Google Analytics 4 (GA4) and Google Tag Manager (GTM) to track user behavior and key conversion paths. Build and deliver weekly reports covering site traffic, engagement, SEO performance, form submissions, and technical issues. Partner with demand generation to align reporting to campaign KPIs and lead flows. Marketo & Conversion Integration: Maintain Marketo forms and landing pages across the site, ensuring optimal conversion tracking and data hygiene. Collaborate with marketing operations and sales to ensure leads flow correctly through systems. Design & UX Collaboration: Work closely with designers to evolve the website UX and visual design. Translate wireframes and design concepts into fully implemented web experiences. Ensure consistency across global web properties and responsive behavior on all devices. Cybersecurity & Compliance Readiness: Maintain a secure, policy-compliant site experience. Implement cookie banners, data privacy controls, and tracking mechanisms in compliance with GDPR, CCPA, and other relevant frameworks. Understand cybersecurity personas (e.g., CISOs, security architects) and tailor content experience accordingly in partnership with product and content marketing. About You Qualifications: 10+ years of experience in web management, digital marketing, or related roles. Proficiency with WordPress, AEM, or other major CMS platforms, Experienced with advanced Custom Field & Github. Hands-on experience with Marketo, including form embedding and lead tracking. Expert-level understanding of SEO principles and tools SEMRush, Screaming Frog, Ahrefs, etc. Deep familiarity with GA4, Google Tag Manager, and building custom dashboards. Experience optimizing for website performance, mobile responsiveness, and accessibility (WCAG). Deep Knowledge of HTML, CSS, and JavaScript. Experience working in the cybersecurity or enterprise tech industry is strongly preferred. Strong cross-functional collaboration and project management skills. Preferred Tools & Platforms: WordPress, AEM, Marketo SEMRush, Screaming Frog, Ahrefs Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Search Console Hotjar or Crazy Egg for behavioral insights Optimizely, Google Optimize for A/B testing (optional but nice to have) Project management tools (Asana, Jira, or equivalent) Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Posted 1 month ago
2 - 7 years
5 - 10 Lacs
Mumbai, Gurugram, Delhi / NCR
Work from Office
Role Overview We are looking for a motivated and detail-oriented Technical Project Manager with 2+ years of experience to lead the execution of technology projects. You will collaborate with development teams, stakeholders, and clients to ensure timely and efficient delivery of software solutions. Key Responsibilities Plan and coordinate software development projects from initiation through delivery Collaborate with internal teams (development, QA, UI/UX, support) to ensure project requirements are clearly understood and delivered Track project progress using Agile tools such as Jira or Trello Communicate updates, issues, and risks to clients and stakeholders regularly Ensure timely completion of milestones within budget and scope Support product testing, deployment, and feedback gathering Requirements 2 years of relevant experience in IT project coordination or management Strong understanding of SDLC and Agile methodologies Basic knowledge of software development and cloud-based applications Good communication and interpersonal skills Familiarity with tools like Jira, Confluence, Trello, or Asana Bachelors degree in Computer Science, IT, Engineering, or related field Nice to Have Exposure to SaaS-based platforms or insurtech products Experience in working with cross-functional and remote teams Knowledge of quality assurance processes
Posted 1 month ago
- 3 years
5 - 8 Lacs
Chennai
Work from Office
Customer Onboarding / Customer implementation Support Specialist Location: Chennai , Work Mode: Hybrid Shift: Night Shift / Uk Shift (6:30 PM – 4:00 AM IST or 2:00 PM – 11:00 PM) Qualification: Bachelor's Degree is mandatory At Toast , we’re building the restaurant platform that helps restaurants adapt, take control, and get back to doing what they love—growing the businesses they’re passionate about. Bready to make a change? About the Role Join our Onboarding Support team and be the friendly expert that helps new customers get started with Toast. You’ll work behind the scenes to make sure their onboarding journey is smooth, supportive, and successful. Key Responsibilities Leverage product knowledge and customer service expertise to support cross-functional workflows Meet defined SLAs consistently for assigned tasks Manage multiple tasks with competing deadlines efficiently Drive continuous improvement within the onboarding process Collaborate closely with teammates across local and global teams Communicate openly to raise concerns and share suggestions Embrace change and proactively pursue learning opportunities Manage tools including Salesforce.com, Zendesk, JIRA, and Asana Required Skills & Experience 2–4 years of experience in a professional customer service environment, supporting internal teams Bachelor’s degree is mandatory Strong communication skills (verbal and written) Strong Excel skills + proficiency in Google Workspace Experience meeting SLAs in task-driven environments Willingness to work in rotational shifts, including night shifts Proficiency in Google Suite Fast learner, self-starter, and team player We Are Toasters At Toast, our employees are the secret ingredient. We’re committed to diversity, equity, and inclusion. We proudly reflect the diversity of the restaurant industry and create equitable opportunities for all.
Posted 1 month ago
2 - 3 years
3 - 4 Lacs
Mumbai
Work from Office
Responsibilities: * Manage digital campaigns on Shopify, Meta Business Suite, Google Ads. * Collaborate with cross-functional teams using Trello, Asana, Canva.
Posted 1 month ago
7 - 12 years
14 - 18 Lacs
Pune
Work from Office
About the Role: We are seeking an experienced Senior Project Manager Customer Success to join our dynamic team in Pune. The ideal candidate will have 7+ years of experience in project management, customer success, and PMO functions. This role requires strong leadership skills to manage a team of Customer Success Managers (CSMs) while ensuring seamless execution of customer success projects. The candidate should be proficient in PMO best practices, customer engagement, and cross-functional collaboration to drive business success. Key Responsibilities: Lead and manage a team of Customer Success Managers (CSMs), ensuring high performance, productivity, and engagement. Oversee customer success projects, ensuring timely delivery, resource allocation, and alignment with organizational goals. Develop and implement PMO best practices, methodologies, and governance frameworks to optimize customer success processes. Creating / Updating the communication plan, risk management plan, project planning, work allocation, tracking progress, tracking customer feedback to ensure timely closure Collaborate with cross-functional teams including Sales, Product, and Engineering to enhance customer experience and product adoption. Define and track key performance metrics (KPIs) related to customer success, retention, and satisfaction. Drive continuous improvement initiatives to enhance customer onboarding, engagement, and renewal strategies. Act as a strategic advisor to customers, understanding their business needs and providing solutions through iMochas platform. Identify risks and proactively develop mitigation plans to ensure project and customer success. Conduct regular team meetings, training sessions, and performance reviews to build a high-performing customer success team. Provide detailed reports and insights on customer success performance to senior leadership. Track and monitor project health to ensure timely execution and risk mitigation. Establish and maintain strong stakeholder relationships to ensure alignment on customer objectives. Conduct quarterly business reviews (QBRs) with customers to assess satisfaction and growth opportunities. Monitor product adoption trends and work with Product teams to drive feature utilization. Gather and analyze customer feedback, ensuring continuous product and service enhancements. Foster inter-personal relationship management with Product and Engineering teams to streamline communication and issue resolution. Required Skills & Qualifications: 7+ years of experience in Project Management, Customer Success, or PMO functions. Proven track record of managing and leading customer success teams. Strong expertise in PMO frameworks, project governance, and best practices. Excellent knowledge of customer success methodologies, account management, and retention strategies. Proficiency in project management tools (JIRA, Asana, or similar). Strong analytical and problem-solving skills with a customer-centric mindset. Excellent communication, stakeholder management, and negotiation skills. Experience working in a SaaS or technology-driven environment is preferred. PMP, PRINCE2, or equivalent certifications are a plus.
Posted 1 month ago
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