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Tata Capital
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Area Manager - Retail Collections - Housing

Area Manager - Retail Collections - Housing

Tata Capital

6 - 8 years

6 - 11 Lacs

Mumbai

Posted:1 month ago| Platform:

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Skills Required

team management bad debt recovery retail collections fixed assets accounts receivable area management journal entries collection management general accounting invoice processing accounting billing vendor bank reconciliation credit control

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 6 to 8 years of experience to join our team as an Area Manager - Retail Collections in Delhi. The ideal candidate will have a strong background in retail collections and team management, with excellent communication and leadership skills.
Roles and Responsibility

Achieve collection targets while ensuring legal guidelines are complied with for the entire collection structure.

Manage portfolio movement and control loss for specific products within assigned regions.

Analyse and maintain zero delinquency within required parameters/policies and systems.

Take steps to ensure receipt of payments and recovery of bad debts, monitoring legal proceedings with in-house and external legal teams/advocates.

Provide effective interdepartmental communication with operations, credit, and sales teams by identifying negative areas and developing local requirement meeting systems.

Ensure customer satisfaction through quick resolution of issues and complaints, and by visiting high-value strategic customers.

Facilitate competition mapping and market trends by collating information from the market to suggest changes.

Ensure all in-house officers/agencies perform as per defined SLA while reducing vendor costs.

Manage productivity by setting productivity parameters for DMA/Agencies/collection executives and monitor performance against set parameters, conducting daily reviews with collection managers and monthly reviews with collection officers.

Lead and supervise the collections team for implementing a recovery agenda through training, motivation, and deployment strategies.

Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures.

Job

Graduate degree required; Masters/Postgraduate is optional.

Minimum 6 to 8 years of experience in retail collections or a related field.

Strong knowledge of retail product and market dynamics.

Excellent communication, leadership, and problem-solving skills.

Ability to work in a fast-paced environment and meet deadlines.

Strong analytical and decision-making skills.

Additional Info
TitleArea Manager - Retail Collections - Housing - Collections - X bucket - Delhi - Lajpat Nagar - MM, ref=6587461

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Tata Capital

Financial Services

Mumbai Maharashtra

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Area Manager - Retail Collections - Housing