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Bajaj Finance logo

Area Manager - Operations and Service

5 - 6 years

3 - 6 Lacs

dhule india

Posted:12 hours ago| Platform: Naukri logo

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Skills Required

area management customer service business development sales marketing revenue generation service operations customer support technical services technical support service engineering after sales service installation troubleshooting dealer management

Work Mode

Work from Office

Job Type

Full Time

Job Description


Job Purpose
This position is open with Bajaj Finance ltd.Duties and Responsibilities
  • Responsible for support to Rural Branch service & cashier
  • Ensuring policy adherence and meeting the KPIs at branches
  • Ensuring adherence to Process & Policies
  • QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers
  • Provide Feedback to branch users on error & improving the accuracy
  • Data Analysis & Monthly presentation preparation for Rural Team
  • Resolving reconciliation open entries & ensure zero pendency
  • Following with IT / PMO for issues faced by branches and timely closure for the same
  • Co-ordination with Audit team for Observation shared and closure of the same
  • Process Initiative system related development and automation

    • Required Qualifications and Experience
    Required Qualifications and Experience:
  • Education qualification- MBA
  • Work experience- 3 - 6 years of experience

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