Area Manager

1. Operational Management

• Oversee daily operations of multiple tea outlets.
• Ensure consistent implementation of company policies, hygiene standards, and SOPs.
• Monitor product quality, stock availability, cleanliness, and outlet presentation.
• Conduct regular audits and store inspections.

2. Sales & Business Development

• Achieve monthly and annual sales targets for all outlets.
• Review sales performance and develop action plans to improve revenue.
• Identify opportunities for new product promotions and local marketing activities.
• Monitor competitor activity and suggest improvements.

3. Staff Management

• Recruit, train, supervise, and motivate outlet managers and staff.
• Conduct regular team meetings, trainings, and performance reviews.
• Ensure staff adherence to grooming standards, customer service protocols, and discipline.

4. Customer Service

• Ensure high levels of customer satisfaction across all outlets.
• Handle escalated complaints and resolve customer issues promptly.
• Implement strategies to improve customer experience.

5. Inventory & Cost Control

• Monitor stock levels, wastage, and consumption.
• Approve and track inventory orders for each outlet.
• Control operating expenses and work to improve profitability.
• Ensure proper cash handling and billing procedures.

6. Reporting & Documentation

• Prepare weekly and monthly performance reports.
• Provide feedback to senior management regarding outlet performance, challenges, and opportunities.
• Track employee attendance, leave management, and payroll inputs.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person