Area Manager - JLG/Microfinance

As an Area Manager, you will be responsible for overseeing the operations of multiple locations or branches within a designated geographic region. Your role will involve ensuring that business objectives, sales targets, customer satisfaction, and operational efficiency are met across your assigned area. Strong leadership, problem-solving skills, and the ability to drive performance while maintaining company standards are essential for success in this role. Key Responsibilities: - Operational Management: - Oversee daily operations across multiple locations, ensuring consistency and efficiency. - Implement and enforce company policies, procedures, and standards. - Monitor key performance indicators (KPIs) and take corrective actions as needed. - Sales & Revenue Growth: - Develop and execute strategies to increase sales and profitability. - Monitor sales performance and ensure targets are met or exceeded. - Identify new business opportunities and market trends. - Team Leadership & Development: - Recruit, train, and mentor store or branch managers. - Conduct performance reviews and provide feedback to improve team effectiveness. - Foster a positive work environment and ensure employee engagement. - Customer Service & Satisfaction: - Ensure excellent customer service standards are upheld across all locations. - Address customer complaints and resolve issues promptly. - Implement customer feedback initiatives to enhance service quality. Qualifications Required: - Graduation is a must. - Minimum 8 years of experience in an NBFC MFI handling minimum 10 branches in any district of Maharashtra in the last 5 years is required. - Should be able to develop business exploring new areas in the district. - Candidates should have their own vehicle (at least a two-wheeler). - Willingness to travel extensively and manage collections and JLG business in the respective districts. - Good communication skills are essential. - Languages: Proficiency in Marathi, Hindi & English (Preferred). - Good knowledge of MS Office, especially Excel, Word, and PowerPoint is required. - Good knowledge of LOS/LMS solutions is necessary. (Note: No additional company details are mentioned in the provided job description.),