Area Collection Manager

Role Overview: You will be responsible for managing the portfolio by strategizing and driving collections for the assigned region. Your role will involve driving compliance to collection processes, controlling roll rates, and recovering overdue amounts from the delinquent pool. Additionally, you will focus on driving higher resolution rates across buckets, reviewing collections KPIs, and continuously improving collections processes for overall efficiency. You will also be involved in designing and implementing compliance and controls for the collections unit in line with regulatory guidelines. Daily monitoring and location-level strategy development for a smooth operation will be a key aspect of your responsibilities. Key Responsibilities: - Strategize and drive collections for the assigned region - Ensure compliance to collection processes - Control roll rates and recovery of overdue amounts - Drive higher resolution rates across buckets - Review collections KPIs for superior client experience - Develop and improve collections processes - Implement compliance and controls for the collections unit - Monitor delinquent portfolio daily and develop location-level strategies Qualifications Required: - MBA/Graduate and above with at least 5 years of experience in collections - Experience in New age NBFCs, Banks, or Fintech is mandatory - Strong decision-making skills, ability to work under pressure, and effective communication Company Details: PhonePe Limited is a company that offers a portfolio of businesses including the distribution of financial products such as insurance, lending, and wealth management. They also operate consumer tech businesses like Pincode (hyperlocal e-commerce) and Indus AppStore (Localized App Store for the Android ecosystem) in India. The company's vision is to provide every Indian with equal opportunities to accelerate their progress by facilitating the flow of money and access to services. (Note: The additional details about the company were extracted from the provided job description) Role Overview: You will be responsible for managing the portfolio by strategizing and driving collections for the assigned region. Your role will involve driving compliance to collection processes, controlling roll rates, and recovering overdue amounts from the delinquent pool. Additionally, you will focus on driving higher resolution rates across buckets, reviewing collections KPIs, and continuously improving collections processes for overall efficiency. You will also be involved in designing and implementing compliance and controls for the collections unit in line with regulatory guidelines. Daily monitoring and location-level strategy development for a smooth operation will be a key aspect of your responsibilities. Key Responsibilities: - Strategize and drive collections for the assigned region - Ensure compliance to collection processes - Control roll rates and recovery of overdue amounts - Drive higher resolution rates across buckets - Review collections KPIs for superior client experience - Develop and improve collections processes - Implement compliance and controls for the collections unit - Monitor delinquent portfolio daily and develop location-level strategies Qualifications Required: - MBA/Graduate and above with at least 5 years of experience in collections - Experience in New age NBFCs, Banks, or Fintech is mandatory - Strong decision-making skills, ability to work under pressure, and effective communication Company Details: PhonePe Limited is a company that offers a portfolio of businesses including the distribution of financial products such as insurance, lending, and wealth management. They also operate consumer tech businesses like Pincode (hyperlocal e-commerce) and Indus AppStore (Localized App Store for the Android ecosystem) in India. The company's vision is to provide every Indian with equal opportunities to accelerate their progress by facilitating the flow of money and access to services. (Note: The additional details about the company were extracted from the provided job description)