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Area Collection Manager

Area Collection Manager

Neogrowth Credit

6 - 10 years

|

8 - 12 Lacs

New Delhi Chennai Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Loans Debt Recovery Agent Head Business Development Reconciliation Corporate Management MS Office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Delhi, Bangalore, Chennai

Key Responsibilities

Track daily micro level collections of each merchant and identify risks.
Identify Merchant s daily collection process at his shop through Mystery/Secret Shopping.
Prepare account reconciliation statement on regular basis.
Send daily collection reports to the concerned reporting head.
Resolve service issues of clients by coordinating with relevant departments.
To regularly visit delinquent customer / merchant for the updation of overdue amounts.
To effectively manage all customer/ merchant related complaints and issues.
Managing a group of 4-5 team members

Qualification

Minimum 6-10 years relevant experience needed. Collection of consumer loans/ small business loans.
Minimum a graduate (in any field).
Preferably a DRA (Debt Recovery Agent) certified professional.
Good knowledge of Computers (MS Office, email communication)

Skills Set & Experience

Should be presentable with good communication skills.
Good hold over language -English and local language.
Should have knowledge of the Collection Process.
Should have Experience in Field/Corporate Collections.
Professional approach towards the Customer.
Ability to command authority but humble and sincere in behaviour.
Good convincing skills.
Aware of Collection Code of Conducts.
Acquainted with the geographical spread of the local area.

Mandatory to have a 2 wheeler/ 4 wheeler

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