Application Support Engineer - Laboratories

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Job Title: Application Support Engineer – Lab Applications

Location: Hyderabad, India

About the Role

Join Thermo Fisher Scientific’s Center of Excellence in Hyderabad and play a vital role in advancing digital laboratory operations. In the PSG IT CoE team, this position plays a key role in preserving the integrity of crucial lab systems, ensuring operational excellence and compliance across our manufacturing network.

Key Responsibilities

• Deliver Tier 1 and Tier 2 support for lab applications, resolving incidents and ensuring system reliability.
• Lead configuration updates, minor improvements, and system integrations in collaboration with global IT and vendor teams.
• Lead root cause analysis (RCA) and implement balanced solutions that improve performance.
• Support upgrades, patching, and validation activities in alignment with GxP requirements.
• Develop and maintain clear documentation, training guides, and standard procedures.
• Strengthen user adoption through training and consistent communication.
• Ensure all support processes uphold data integrity and regulatory compliance.

Qualifications

• Bachelor’s degree in Information Technology, Life Sciences, or related subject area.
• 4 - years of proven experience supporting laboratory IT applications such as LIMS, ELN, or CDS.
• Solid understanding of GxP and validation principles within pharma or biotech environments.
• Proven ability to troubleshoot, analyze issues, and collaborate across global teams.
• Excellent communication and documentation skills.

Why Join Us

At Thermo Fisher Scientific, your work helps enable discoveries that improve lives. You’ll collaborate with global experts, work with innovative lab technologies, and grow within an inclusive culture driven by curiosity and purpose. Join us and be part of something outstanding.

Apply today: http://jobs.thermofisher.com

Our Mission is to enable our customers to make the world healthier, cleaner and safer. See how our coworkers detail 5 advantages of being a part of our team. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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