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Accenture in India
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Application Support Engineer

Application Support Engineer

Accenture in India

3 years

0 Lacs

pune maharashtra india

Posted:5 hours ago| Platform:

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Skills Required

support software service network resolve monitoring maintenance efficiency reliability optimization interface analysis documentation troubleshooting cisco routing switching bgp ospf vrrp automation wan communication

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Enterprise Network Operations

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of essential applications and systems. You will engage in proactive monitoring and maintenance, contributing to the overall efficiency and reliability of business processes while continuously seeking opportunities for improvement and optimization. As Network Tower team lead, you will act as the ongoing interface for your network steams. Your typical day will involve collaborating with teams, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: - Engage with multiple teams and contribute on key decisions. - Conduct root cause analysis for recurring issues and implement preventive measures. - Develop and maintain technical documentation for troubleshooting and knowledge sharing. - Troubleshoot and resolve system or application issues. Professional & Technical Skills: - Cisco Wireless, Branch SDWAN, Routing and Switching - Good to have Skills : BGP, OSPF, HSRP, VRRP, STP, SVI, VTP - Good to have knowledge on Skills : Automation, Wireless, Firewalls - Proficiency in SD-WAN Operations and implementation - Experience in troubleshooting network connectivity issues. - Hands-on Experience with network monitoring tools. Additional Information: - Minimum 3 - 8 years of experience - Flexible to work in 24x7 rotational shifts, including weekend - Excellent communication skills, 15 years full time education

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Application Support Engineer