Application Engineer

Team Member - Application Engineering

https://docs.google.com/forms/d/e/1FAIpQLSfRhKgD_Kaqkz69wsAW5kTqlF2kBhrM5WzbqnlEz_7A8CCn1g/viewform?usp=header

Qualification :

Job Location :

PURPOSE OF POSITION

Provide Application Engineering and Technical Support to FCS Sales/BD Team on FCS Products

Job Responsibility

1) Understand basic function & configuration rules of all our SOV, Coil and Valve products.

2) Create product string building rules for all our standard Catalogue products, NCPs, ETOs.

3) Create Marketing Codes and Production Codes for Catalogue/NCP Product Strings under supervision.

4) Create/Modify Item Codes & Static BOMs in SAP based on inputs given, under supervision.

5) Extend item codes to various group companies and manage BOMs in SAP as per guidelines.

6) Search 3D models/2D drawings in PDM. Search Item codes and BOM in SAP.

7) Create 3D models, 2D drawings of Products at General Assembly Level in Solidworks.

8) Resolve order booking issues related to Item codes and their properties.

9) Raise Help Tickets on IT/SAP team and follow-up to get SAP related issues it resolved.

10) Provide technical clarifications on Catalogue products function, their application, features & options, material compatibility, suitable/alternate valve models etc.

11) Validate valve strings selected by Sales/BD using ASB (Automatic String Builder) tool and/or Catalogue, clarify doubts with Sales/Customer and suggest suitable or alternate valve strings to avoid NCP requests.

12) Define/Validate Rotex valve strings which are equivalent to competitor valve strings.

13) Must have 2 - 4 years of work experience in providing technical support/service of electro-mechanical

products for industrial applications. Experience in tech support of Solenoid Valves is preferable.

14) Must have successfully answered technical queries raised by Sales/Business Development personnel on electro-mechanical product w.r.t its application, material compatibility, equivalent/alternate to competitor product, proper selection of Catalogue products etc.

15) Must have hands-on experience in creating Item Codes and BOMs in ERP software. SAP is preferable.

16) Must be interested in building a career in Application Engineering/Tech Support domain. Not in Design.

Remarks for experience required -

Industry, if any specific requirement -

Software Skills -

QMS requirements -

Tools Knowledge -

Process Knowledge -

Soft Skills -

About us :

For more information about us, you can refer our website https://rotexautomation.com