0 years

3 - 9 Lacs

Posted:21 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Location: Gurgaon, Mumbai, Bangalore
Time: 2:00 PM-11:30 PM WFO Only JOB DESCRIPTION: Responsibilities:
  • Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown, Interest in Geneva
  • Reconcile cash and positions across all funds on daily basis using DUCO platform
  • Reviewing upcoming activities exceptions from Geneva – WSO accelerator, contract modifications as per the agent notices.
  • Work across multiple groups to troubleshoot technical and accounting problems
  • Ensure all the activities are processed and updated in Geneva. Reach out to Agents / Trustee / Internal team for resolving exceptions on daily basis.
  • Escalation of unresolved cash and position breaks to Manager and onshore team
  • Create SOP and participate in training program
  • Liaise with global teams and support ongoing projects, system integration, perform UAT, as needed


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Desired Candidate Profile:

  • Knowledge of Syndicated Bankloan/ Private Credit / CLO’s
  • Processing experience of using Geneva as a software tool for Syndicated Bank debt Module
  • Reconciliation experience of Cash and Position using DUCO or any other Recon platform
  • Hands on experience of processing activities manually in Geneva related to Credit Facilities in Geneva
  • Awareness of Agents Banks, Trustee’s and Custodian role in supporting Private Credit
  • Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel
  • Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines
  • The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must
  • A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly
  • A desire to work in an international team environment, often under pressure and with multiple stakeholder


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  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver

No
Performance Parameter
Measure

1
Process
No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback

2
Self- Management
Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

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