Analyst-Business Analyst

Job Description

Job Summary: We are seeking a detail-oriented and proactive Workflow Coordinator / Business Analyst to join our team. The ideal candidate will coordinate with the IT Development Team to implement new workflows, conduct user acceptance testing (UAT), and enhance process efficiency. Strong communication skills, analytical thinking, and the ability to collaborate with internal teams and external clients are essential. Key Responsibilities: Collaborate with the IT Development Team to implement new workflows and understand process changes. Conduct UAT, identify bugs, and resolve user-reported issues. Identify and recommend improvements to enhance workflow efficiency. Liaise with developers to address user queries and assist with the Accounts Payable (AP) process. Maintain project data and track progress, ensuring timely updates to the Client Master on the portal. Monitor and suggest improvements to the Task Tracker. Test new modules, create error logs, and provide feedback to developers. Coordinate integration of Xero, STO, and other third-party applications. Support the internal team post-deployment and train Operations teams on portal modules. Track task progress, identify bottlenecks, and resolve conflicts impacting project timelines. Perks & Benefits: 5-Day Working Schedule Professional Growth & Development through training sessions Minimum Tenure Condition a) Employees are expected to serve a minimum tenure of 18 months from the "Date of Joining" to ensure continuity and effective contribution to the organization. b) In the event of an early separation (before completing 18 months), the employee will be required to reimburse the company an amount equivalent to two months Monthly Gross Salary. This is to account for the investment made in training, skill development, and any potential impact on business operations and client relationships. Key Skills : Business Analysis Project Management Workflow Coordinator