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5.0 - 10.0 years
5 - 10 Lacs
Kochi
Work from Office
Role & responsibilities Should have prior experience or good understanding in Job queue monitoring and management Job review and estimation skills of presentations and creative requests Communication with client over email and telephone Capacity management / shift allocation and planning Job allocation to processing members (operators / editors / proof readers) MS Office 2007 / 2010 certification / qualification (preferable) with knowledge of Adobe suite (advantage) Willingness to work on day & night shifts (9 hours) on a rotation / continuous basis Flexibility to work on demand as per operational requirements Adaptable to work on Saturdays and Sundays, or on holidays
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Acceptance to work in General / Rotational shifts (11 am to 8 pm General shift). Flexibility to work over weekends or stretching shift hours as and when needed. Should be committed and reliable to work under high pressure to meet timelines. Workflow coordinator - SPOC for multiple projects and communication management. Should have good interpersonal skills. Should be fluent in English with excellent verbal and written communication. Should be able to manage video/audio calls on a regular basis. Must be well versed with Computer skills and MS Office. Will be responsible for basic QC of the files and delivering them as per the SLAs (Training/Guidance to be provided). Manage daily reports, excel sheets, update and manage Tasks on portals as per the workflow. Should be able to prepare and present weekly reports (excel/PPT). Keep the Commercial team updated on status. Resolve any queries proactively. Ensure defined SLAs are regularly met. Flag any delays timely. Should be comfortable with Work from home and visit office when required. Be flexible to cross utilised and support other functions when required. Should have prior experience and strong ability to manage variety of delivery tasks.
Posted 3 weeks ago
0 - 4 years
3 - 5 Lacs
Ahmedabad
Work from Office
Job Summary: We are seeking a detail-oriented and proactive Workflow Coordinator / Business Analyst to join our team. The ideal candidate will coordinate with the IT Development Team to implement new workflows, conduct user acceptance testing (UAT), and enhance process efficiency. Strong communication skills, analytical thinking, and the ability to collaborate with internal teams and external clients are essential. Key Responsibilities: Collaborate with the IT Development Team to implement new workflows and understand process changes. Conduct UAT, identify bugs, and resolve user-reported issues. Identify and recommend improvements to enhance workflow efficiency. Liaise with developers to address user queries and assist with the Accounts Payable (AP) process. Maintain project data and track progress, ensuring timely updates to the Client Master on the portal. Monitor and suggest improvements to the Task Tracker. Test new modules, create error logs, and provide feedback to developers. Coordinate integration of Xero, STO, and other third-party applications. Support the internal team post-deployment and train Operations teams on portal modules. Track task progress, identify bottlenecks, and resolve conflicts impacting project timelines. Perks & Benefits: 5-Day Working Schedule Professional Growth & Development through training sessions Minimum Tenure Condition a) Employees are expected to serve a minimum tenure of 18 months from the "Date of Joining" to ensure continuity and effective contribution to the organization. b) In the event of an early separation (before completing 18 months), the employee will be required to reimburse the company an amount equivalent to two months Monthly Gross Salary. This is to account for the investment made in training, skill development, and any potential impact on business operations and client relationships. Key Skills : Business Analysis Project Management Workflow Coordinator
Posted 2 months ago
0 - 4 years
3 - 5 Lacs
Ahmedabad
Work from Office
Job Summary: We are seeking a detail-oriented and proactive Workflow Coordinator / Business Analyst to join our team. The ideal candidate will coordinate with the IT Development Team to implement new workflows, conduct user acceptance testing (UAT), and enhance process efficiency. Strong communication skills, analytical thinking, and the ability to collaborate with internal teams and external clients are essential. Key Responsibilities: Collaborate with the IT Development Team to implement new workflows and understand process changes. Conduct UAT, identify bugs, and resolve user-reported issues. Identify and recommend improvements to enhance workflow efficiency. Liaise with developers to address user queries and assist with the Accounts Payable (AP) process. Maintain project data and track progress, ensuring timely updates to the Client Master on the portal. Monitor and suggest improvements to the Task Tracker. Test new modules, create error logs, and provide feedback to developers. Coordinate integration of Xero, STO, and other third-party applications. Support the internal team post-deployment and train Operations teams on portal modules. Track task progress, identify bottlenecks, and resolve conflicts impacting project timelines. Perks & Benefits: 5-Day Working Schedule Professional Growth & Development through training sessions Minimum Tenure Condition a) Employees are expected to serve a minimum tenure of 18 months from the "Date of Joining" to ensure continuity and effective contribution to the organization. b) In the event of an early separation (before completing 18 months), the employee will be required to reimburse the company an amount equivalent to two months Monthly Gross Salary. This is to account for the investment made in training, skill development, and any potential impact on business operations and client relationships. Key Skills : Business Analysis Project Management Workflow Coordinator
Posted 2 months ago
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