Job
Description
Date 21 Jul 2025
Location: Bangalore, KA, IN
Company Alstom
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be the full-time IT Autopilot & SOE Imaging Specialist in our dynamic team based in Bangalore were looking forJOB PURPOSE :
Reporting to the EUC Imaging and Apps Manager, you will be in charge of maintaining Application Packaging life cycle activities across Alstom.Experience in the design and deployment of the following technologiesSCCM/MECM, Microsoft Windows 11, Enterprise Mobility + Intune, Autopilot.Key Responsibilities & Accountabilities:
Expertise in packaging, repackaging and automating software installations for a range of Windows desktop software using software packaging technologiesGood logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systemsIn-depth knowledge of Microsoft operating systems with particular emphasis on Windows 11,10 and MAC OSSupports the development and verification of test methods in support of all applicationsDevelops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test planShould be good in troubleshooting package creation and deployment related issues and provide analysis and quick resolutionShould be able to handle test and release of applicationsShould have a good knowledge in Software distribution using SCCM & IntuneShould have practical Experience working under hybrid and complex device Environment Technical and Professional Expertise Ability to Package, Stage and Deploy application using SCCM/IntuneMonitor the SNOW ticket queues, troubleshoot and resolve tickets part of L3 TeamKnowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloadsCreate Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace servicesWork closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutionsMaintain and enhance engagement with vendors, business, IT partners, and other stakeholders for Application management activitiesKnowledge in PowerShell scripting for automating daily system administration tasks is preferredPrevious experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever requiredFlexibility in managing global processes and being available on-call for emergency situations at all timesDevelop and implement high quality support services, knowledge base content, best practices and methodologiesExcellent Communication skills; both oral and writtenHave efficient time management, attention to detail and critical thinking skills
PROFILE:
To be considered for this role, candidate need to demonstrate the following skills experience and attributes:Graduated with a Bachelors degree in Engineering, Science or Technology, should have at least 4-7 years experience in IT with majority of it in MSI Packaging, SCCM, Intune, and troubleshooting. Hands-on experience with related domain is an added advantage and preferred.Should have good communication and vendor management skills to interact with business across the globe.Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new AlstomExperience in ITIL processes and frameworkAbility to collaborate, influence and motivate cross-functional teamsTeam playerAbility and flexibility to adapt to change, including shifting and competing prioritiesDemonstrated competency collaborative work with strong abilities in relationship management.Proven ability to work in global companies and delivering solutions across multiple geography
Important to note
As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.