Analyst - Application Life Cycle

Could you be the full-time "Analyst - Application Life Cycle" in Bangalore were looking for?

Your future role

Take on a new challenge and apply your expertise in application packaging and deployment in a cutting-edge field. Youll work alongside **collaborative and innovative** teammates.

You'll play a key role in maintaining the application packaging lifecycle across Alstom, ensuring seamless deployment and functionality of critical software. Day-to-day, youll work closely with teams across the business, including technical SPOCs, service owners, and architects, to integrate technology solutions, troubleshoot software issues, and enhance user experiences.

Youll specifically take care of packaging, staging, and deploying applications using SCCM and Intune, but also contribute to automation efforts through PowerShell scripting and support global processes.

Well look to you for:

• Packaging, repackaging, and automating software installations for Windows desktop software
• Troubleshooting and resolving complex technical issues, including file and registry-related problems
• Supporting the development and verification of test methods for applications
• Creating and maintaining technical documentation and reports
• Collaborating with vendors, IT partners, and stakeholders on application management activities
• Monitoring SNOW ticket queues and resolving L3-level support tickets
• Contributing to the development of high-quality support services and knowledge base content

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:

• Bachelors degree in Engineering, Science, or Technology
• 4-7 years of experience in IT, with expertise in MSI Packaging, SCCM, Intune, and troubleshooting
• Proficiency in Windows operating systems (Windows 11, 10) and MAC OS
• Understanding of ITIL processes and frameworks
• Knowledge of PowerShell scripting for automation
• Experience in cloud-based endpoint management workloads
• Strong communication and vendor management skills
• Ability to collaborate and influence cross-functional teams
• Flexibility to adapt to shifting priorities and global processes
• Fluency in English and eagerness to work in an international environment.