AM/Manager - Agile Coach

Accountability

Core Responsibility

• Coach and mentor Agile teams, Product Owners, Scrum Masters, and stakeholders to improve Agile maturity and delivery outcomes.

• Facilitate Agile ceremonies, workshops, and learning sessions to instill best practices.

• Partner with key stakeholders to drive the adoption of Agile values, principles, and practices aligned to Sun Life’s ways of working.

• Assess team and program-level Agile maturity and implement targeted improvement plans.

• Support the transition from project-based delivery to Value Stream–aligned structures.

• Collaborate with the Agile CoE to standardize and scale practices across squads and programs.

• Facilitate PI Planning, retrospectives, and other scaled Agile events as needed.

• Promote effective use of Agile tools (e.g., Jira, Confluence, Agile Place) for transparency and tracking.

Eligibility

Professional Qualification

• Total Experience: 8–12 years, with at least 3–4 years in Agile roles (Scrum Master, Agile Coach, or equivalent).
• BE/B. Tech./MCA from reputed institute.
• Proven experience in coaching cross-functional teams in Agile/Scaled Agile environments.
• Strong facilitation, mentoring, and servant-leadership skills.
• Hands-on experience with one or more Agile frameworks (Scrum, Kanban, SAFe).
• Working knowledge of Agile tools like Jira, Confluence, Rally, or Agile Place.
• Excellent communication, collaboration, and stakeholder management skills.
• Relevant Agile certifications (CSM/ PSM, SAFe Agilist, ICP-ACC, etc.).

Skills

Mandate Skills

Agile Coaching Experience

Agile Frameworks

Facilitation & Mentoring

Agile Transformation

Agile Tools Expertise

Stakeholder Management

Communication Skills

Change Leadership: