Amendment Services

ADP Solutions

3 - 7 years

5 - 9 Lacs

Hyderabad

Posted:2 months ago| Platform:

Apply

Skills Required

Payroll Service level Compliance Equity Outsourcing Taxation microsoft Troubleshooting Analytics Human capital management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Leads the daily activities of the Tax Benefits team to ensure operations are run as per the agreed SLAs Monitors various standards including internal quality service scores, project completion times, rework percent, productivity targets and service level agreements are achieved Learn the specific tasks of the process in detail to be able to effectively lead the group Spend extensive time on floor conducting side-by-side coaching sessions to help associates drive better quality for clients Responsible for taking a lead in escalations and get on calls with clients whenever required Provides guidance and support to the team members to resolve queries/issues by utilizing extensive product knowledge and troubleshooting experience Supervise daily operations and ensure daily, weekly and monthly tasks are completed as scheduled Develop internal team members for Goals of the Process & Self Development Supervise team and provides direction, feedback and assistance whenever needed Develop and drive to completion plans for special projects, Issues Logs and ongoing requirements & manage the execution, Build strong partnerships with the US partners to ensure transparent, clear and regular communication and deliver results as expected Excellent communication and interpersonal skills Strong analytical skills with ability to use data to drive efficiencies Good Microsoft Skills such as Outlook, Excel, Powerpoint, Vision, etc Should be a strong team player Should not have been on any kind of improvement plan Should be open to work in the US shift Attention to detail when working with large volumes of data

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

ADP Solutions

Human Resources Services

Roseland New Jersey

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Amendment Services