AM/DM-Ocean Exports(CS & Ops)

Job Description

Role & responsibilities Obtaining, checking and preparing documents in system to meet sea export compliance with other countries guidelines. Maintaining current knowledge of country guidelines and other factors that could affect the movement of Freight. Data verification and data punching as per SLI, Invoice and Packing lists for Bill of Lading preparation. Placing Booking to carrier on their platforms. Communicating with our counterparts and ensuring timely prints of BL/FCR and debit notes to customers. Raising debit notes based on sales quotations to shippers and to overseas. Overseas communication regarding shipment ETA & ETD Rate quoting for Nomination shipments. Local supplier communication regarding shipment readiness rate quotation for Local Charges to them for both Prepaid and Collect shipment. Communication with Transporter/Clearing Agent for shipment especially in case of EXW shipments. Sending Pre-alerts overseas within a time frame as per guidelines. Oversee the end-to-end ocean export process, including booking shipments, managing documentation, and coordinating with shipping lines. Ensure that shipments comply with international regulations and standards. Build and maintain strong relationships with clients, addressing their shipping needs and concerns. Provide regular updates and status reports on shipments, ensuring transparency. Ensure all export documentation is accurate, complete, and submitted in a timely manner Stay updated on export regulations and ensure compliance with customs Monitor and manage the export budget, ensuring profitability and cost-effectiveness. Address and resolve any issues that arise during the export process, including delays, damages, or disputes. Implement corrective actions to prevent future occurrences. Stay informed about market trends, competitor activities, and changes in regulations affecting ocean freight. Work closely with other departments, such as sales, CHA, and accounts, to ensure a seamless flow of information and service delivery Preferred candidate profile Candidates having relevant experience in Ocean Export Operations and Customer Service from Freight Forwarding industry only. Perks and benefits