AMC Service Marketing Executive

We are seeking a proactive, result-oriented, and customer-focused AMC Service Marketing Executive to promote and manage Annual Maintenance Contract (AMC) services for IT Infrastructure Solutions. The ideal candidate will be responsible for generating new AMC business opportunities, renewing existing contracts, and ensuring customer satisfaction through effective communication, follow-up, and service coordination.

Key Responsibilities:

• Identify potential clients for AMC services across corporate, government, and enterprise sectors.
• Promote AMC offerings covering servers, storage, networking, desktops, laptops, and other IT infrastructure components.
• Prepare AMC proposals, quotations, and renewal offers in coordination with the technical team.
• Manage and renew existing AMC contracts before expiry; ensure continuous client engagement.
• Collaborate with service delivery teams to ensure quality and timely support for AMC clients.
• Maintain and update AMC database, renewal trackers, and customer contact records.
• Analyze customer feedback to improve service offerings and enhance client satisfaction.
• Participate in marketing campaigns, client visits, and presentations to promote AMC services.
• Achieve monthly and quarterly AMC revenue and renewal targets. 

Required skills:

• Knowledge of IT infrastructure and maintenance services

• Experience in AMC or IT service marketing

• Strong communication, presentation, and coordination abilities

• Proficiency in MS Office and a target-oriented approach.

Reports to:

Service Business Head / Manager AMC Sales