AMC Service Marketing Executive

Dear Jobseker,

We are a Pan-India operated recruitment firm in Kolkata.We have a following

AMC Service Marketing Executive position opening for one of our prestigious client. Details as given below:

About client company: One of the leading System Integrator and IT services provider, helping customers across the geography drive digital transformations for more than 25 years.It is one of the leading IT infrastructure Solution and System Integration company operating in India.

Job Position: AMC Service Marketing Executive

Location: Kolkata

Salary-As per industry standard

Company is looking for a proactive and customer-focused AMC Service Marketing Executive to promote and manage Annual Maintenance Contract (AMC) services for IT Infrastructure Solutions. The role involves developing new AMC business opportunities, renewing existing contracts, and ensuring customer satisfaction through effective communication and service coordination.

Key Responsibilities:

• Identify potential clients for AMC services across corporate, government, and enterprise sectors.
• Promote AMC offerings covering servers, storage, networking, desktops, laptops, and other IT infrastructure components.
• Prepare AMC proposals, quotations, and renewal offers in coordination with the technical team.
• Manage and renew existing AMC contracts before expiry; ensure continuous client engagement.
• Collaborate with service delivery teams to ensure quality and timely support for AMC clients.
• Maintain and update AMC database, renewal trackers, and customer contact records.
• Analyze customer feedback to improve service offerings and enhance client satisfaction.
• Participate in marketing campaigns, client visits, and presentations to promote AMC services.
• Achieve monthly and quarterly AMC revenue and renewal targets.

Required Skills & Competencies:

• Strong understanding of IT infrastructure components and maintenance services.
• Experience in AMC / IT service marketing / client relationship management.
• Good communication and presentation skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Self-motivated with a target-driven mindset.
• Ability to coordinate between sales, service, and accounts teams effectively.

Educational Qualification:

• Graduate in any discipline (preferred: BBA, B.Tech, or similar).

MBA in Marketing or equivalent qualification (preferred).

Interested candidates can email their resumes to [email protected]

Regards

Jayeta Chakraborty

Sr.HR Manager

Suparsh Recruitment

Job Type: Full-time

Pay: ₹40,000.00 - ₹70,000.00 per month

Work Location: In person