Ambulance affiliation and operation

Position:

About the company

It is a technology-driven medical emergency assistance company, committed to ensuring timely and efficient medical intervention for individuals in critical situations. As we scale our operations, we are building a robust ambulance network by aggregating smaller and regional ambulance operators across India.

Role Overview

Ambulance Affiliations and Operations

Key Responsibilities

• Network Expansion:

  Identify, onboard, and manage partnerships with local and regional ambulance operators across the top 20 towns of India and their satellite cities.

• Revenue Generation:

  Develop and implement revenue-sharing models with ambulance operators, ensuring profitability for both Pococare and its partners.

• Service Level Management:

  Define, monitor, and enforce

  Service Level Agreements (SLAs)

  with ambulance providers to guarantee reliability and efficiency.

• Technology Evangelization:

  Promote and drive adoption of

  company’s Ambulance Driver, Dispatcher, and Administrator app ecosystem

  , ensuring seamless integration into the operators’ workflows.

• Geographic Coverage:

  Ensure that company’s ambulance network adequately covers all client locations, addressing service gaps proactively.

• Team Leadership:

  Lead a team of city executives and managers, providing strategic direction and operational oversight.

• Stakeholder Coordination:

  Work closely with internal teams, including

  Tech, Operations, and Customer Success (Operations)

  , to optimize ambulance dispatch efficiency.

• Referral Network Management:

  Develop and manage a

  national referral network

  while building strong

  local referral partnerships with hospitals

  to enhance the company’s reach and service delivery.

• Implementation of ACLS & BLS Deployments:

  Oversee and implement

  Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS) ambulance deployments

  at client sites as contracted by the Pococare sales team, ensuring timely and efficient service delivery.

Who Should Apply?

5+ years of experience

• Currently working with

  national or regional ambulance operators

  managing fleet aggregation and operations.
• Managing

  logistics for a large transport company

  , with expertise in service-level adherence and vendor partnerships.
• Leading

  operations at a Below-The-Line (BTL) Agency

  , handling on-ground activations with extensive partner networks across India.

Key Qualifications & Skills

• Strong operational acumen

  with a proven track record of managing large-scale service provider networks.

• Negotiation and contract management

  skills to establish profitable partnerships.

• Familiarity with fleet management technology

  and the ability to drive adoption among partners.

• People management experience

  , with the ability to build and lead teams across multiple locations.

• Excellent communication and relationship management

  skills to engage with ambulance operators and internal stakeholders.

• Willingness to travel extensively

  to onboard and manage ambulance providers across cities.