Unison Enterprise Solutions

13 Job openings at Unison Enterprise Solutions
Business Development Executive kolkata,ahmedabad,mumbai (all areas) 1 - 3 years INR 2.25 - 3.0 Lacs P.A. Work from Office Full Time

Job Responsibilities:- Engage with potential customers and build long-term relationships. * Generate leads through field visits, referrals, and partnerships. Manage end-to-end sales operations, including deal closure and coordination. Required Candidate profile Experience:- Minimum 1 year of experience in the automotive industry (preferred). Industry preferred:- Automobile Perks and benefits Conveyance Allowance Insurance Coverage

Customer Support Executive gurugram 0 - 2 years INR 1.92 - 5.4 Lacs P.A. Work from Office Full Time

Responsibilities: * Manage international customer queries via phone, email, chat * Provide prompt resolutions within SLA * Collaborate with cross-functional teams on product improvements Office cab/shuttle Travel allowance

Customer Support Voice and Non Voice noida,delhi,gurugram 0 - 1 years INR 4e-05 - 7e-05 Lacs P.A. On-site Full Time

We are seeking a Customer Support Executive to join our team and deliver excellent service to our customers. The role involves handling queries, providing resolutions, and ensuring customer satisfaction across multiple channels (voice, chat, email). Key Responsibilities: Respond to customer queries via phone, chat, and email in a professional and timely manner. Provide accurate information and resolve issues to ensure customer satisfaction. Handle complaints efficiently, escalating complex cases when required. Maintain detailed records of customer interactions and follow-ups. Collaborate with internal teams to address recurring issues and improve service quality. Meet performance targets such as response time, resolution rate, and customer satisfaction scores. Eligibility Criteria: Minimum Qualification: Graduate / Undergraduate Good Communication Skills (Verbal & Written English for International Process) Typing speed: 2530 WPM with 90% accuracy (for non-voice) Freshers and Experienced candidates can apply Immediate Joiners preferred

Customer Support Expert noida 1 - 2 years INR 3.0 - 4.2 Lacs P.A. Work from Office Full Time

Responsibilities: * Manage customer queries via phone, email, and chat * Handle international voice-based travel support (North America, EU, LATAM) for flight bookings, cancellations, and refunds. Office cab/shuttle

Hvac Chiller Operator mumbai 0 - 5 years INR 1.92 - 2.88 Lacs P.A. Work from Office Full Time

Responsibilities: * Monitor HVAC system performance using monitoring tools * Report technical issues promptly * Perform regular maintenance tasks on chillers * Collaborate with engineering team for equipment upgrades

Artificial Intelligence Engineer bengaluru 3 - 5 years INR 12.0 - 15.6 Lacs P.A. Work from Office Full Time

Responsibilities: * Design, develop & deploy AI solutions using generative AI, large language models & retrieval-augmented generation.

Customer Support Executive gurugram 0 - 3 years INR 2.4 - 3.0 Lacs P.A. Work from Office Full Time

Responsibilities: * Manage international customer queries via phone, chat & email * Resolve technical issues promptly with expertise * Maintain high NPS through exceptional service delivery

Customer Support Italian Language and German Language Voice Process gurugram 1 - 3 years INR 4.8 - 10.8 Lacs P.A. Work from Office Full Time

Responsibilities: * Provide exceptional customer support in Italian & German languages * Manage customer queries via phone, email & chat * Collaborate with cross-functional teams on process improvements

Insurance Operations Associate (Life & Annuity) noida 1 - 6 years INR 2.16 - 10.8 Lacs P.A. Work from Office Full Time

Hiring Insurance Operations Associates for Life & Annuity processes. Responsibilities include policy admin, data processing, quality checks, and compliance. Strong communication skills required. Night shifts. Apply now!

Quality Management System Manager noida 14 - 17 years INR 13.2 - 19.2 Lacs P.A. Work from Office Full Time

Responsibilities: * Hiring Manager QMS & PMO for Life Insurance BPS. Responsible for QMS implementation, audits, compliance, project governance, dashboards, and process improvement. Requires 14–17 yrs exp, ISO/PMP/Six Sigma preferred.

International BPO Customer Support Voice Process navi mumbai 0 - 3 years INR 3.0 - 4.8 Lacs P.A. Work from Office Full Time

Hiring for International BPO (Voice): Handle global customer calls, resolve queries, provide support, maintain call logs. Excellent English, good communication, and willingness to work night/rotational shifts required. Freshers welcome.

International Customer Support Executive mumbai, maharashtra 0 years INR 1.836 - 0.01152 Lacs P.A. On-site Full Time

Job Overview: We are looking for dynamic and customer-focused professionals to handle international customers through voice, chat, or email support. The role requires excellent communication skills, problem-solving ability, and a customer-centric attitude. Key Responsibilities: Handle customer queries, complaints, and requests via voice calls, chats, or emails. Provide accurate information, troubleshoot issues, and ensure timely resolution. Maintain customer satisfaction by delivering professional and empathetic support. Document all interactions and update systems in real time. Follow communication guidelines, scripts, and processes. Escalate complex cases to senior teams when needed. Meet performance targets such as quality, productivity, and customer satisfaction. Work in rotational shifts as per international business requirements. Required Skills & Competencies: Excellent verbal and written English communication skills. Strong listening and problem-solving abilities. Ability to handle high-pressure situations and deliver quality service. Basic computer knowledge (typing, CRM usage, email handling). Customer-centric and positive attitude. Eligibility Criteria: HSC/Graduate from any stream. Freshers and experienced candidates can apply. Comfortable with night shifts and rotational shifts. Flexibility to work in a fast-paced environment. Benefits: Attractive salary + incentives. Growth opportunities and skill development. International process exposure. Transport facilities (as per company policy). Job Types: Full-time, Fresher Pay: ₹15,300.96 - ₹35,584.00 per month Work Location: In person

International Customer Support Executive gurugram 0 - 2 years INR 2.4 - 4.2 Lacs P.A. Work from Office Full Time

Responsibilities: Looking for an International Customer Support Executive to handle calls, chats & emails, resolve customer queries, provide product support, maintain quality standards, and work in night/rotational shifts. Excellent English required. Office cab/shuttle