Amazon Account Specialist | E-Commerce Manager

Job Description

Job Title : Amazon Account Specialist Location : On-Site | Indore Employment Type : Full-Time Experience Level : Mid-Level Industry : E-commerce / Online Retail Job Overview: We are seeking a detail-oriented and proactive Ecommerce Executive specialized in Amazon. The ideal candidate will be responsible for managing the day-to-day backend operations of our Amazon account, including listing optimization, issue resolution, and direct communication with Amazon’s support team by raising and managing cases efficiently. Key Responsibilities: Manage and maintain the Amazon Seller Central account: product listings, pricing, inventory, and catalog integrity. Raise and manage cases with Amazon Seller Support to resolve listing issues, ASIN merges, stranded inventory, reimbursements, and other account-related matters. Monitor and improve account health metrics, addressing potential policy violations before they impact performance. Troubleshoot and resolve listing errors quickly and accurately. Coordinate with internal teams (customer service, inventory, and marketing) to support seamless operations. Stay up-to-date with Amazon policies, marketplace trends, and algorithm updates. Analyze sales and performance data to identify areas for optimization and growth. Collaborate with any assigned Amazon Account Managers or representatives, if applicable. Requirements : Thorough understanding of Amazon's policies, account health metrics, and FBA/FBM processes. Excellent communication and problem-solving skills. Strong attention to detail, organizational skills, and the ability to work independently. Experience with Amazon tools (e.g., Helium 10, Jungle Scout) is a plus. What We Offer: Opportunity to grow with a scaling ecommerce brand Supportive and collaborative team culture Show more Show less