3 - 6 years
5 - 7 Lacs
Posted:4 days ago|
Platform:
Work from Office
Full Time
* Listen to and assess telesales calls for quality, compliance, and effectiveness.
* Score calls based on predefined quality parameters such as sales pitch, objection handling, and closing techniques.
* Identify areas of improvement and provide constructive feedback to agents.
* Provide insights and suggestions to enhance call scripts and sales techniques.
* Share regular reports with management for decision-making.
Apollo 247
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