Sr. Executive Quality Assurance (Insurance)

3 - 6 years

4 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Requirement of the role- 6 Days working on roster basis & 1 day Rotational off * Listen to and assess telesales calls for quality, compliance, and effectiveness. * Score calls based on predefined quality parameters such as sales pitch, objection handling, and closing techniques. * Identify areas of improvement and provide constructive feedback to agents. * Provide insights and suggestions to enhance call scripts and sales techniques. * Share regular reports with management for decision-making.

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Apollo 247 logo
Apollo 247

Healthcare Technology

Chennai

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