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Apollo 247
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Sr. Executive Quality Assurance (Insurance)

Sr. Executive Quality Assurance (Insurance)

3 - 6 years

|

4 - 5 Lacs

Gurugram

Posted:1 week ago| Platform:

Apply

Skills Required

Call Audit Quality Audit Call Quality Compliance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Requirement of the role- 6 Days working on roster basis & 1 day Rotational off * Listen to and assess telesales calls for quality, compliance, and effectiveness. * Score calls based on predefined quality parameters such as sales pitch, objection handling, and closing techniques. * Identify areas of improvement and provide constructive feedback to agents. * Provide insights and suggestions to enhance call scripts and sales techniques. * Share regular reports with management for decision-making.

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Apollo 247

www.apollo247.com

Healthcare Technology

Chennai

N/A Employees

12 Jobs

Key People

Shobana Kamineni

Executive Vice Chairperson
Dr. Harish Pillai

CEO
Amit Bahl

Chief Technology Officer

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