Air Ticketing Executive

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Location:

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Job Summary

Air Ticketing Executive

Key Responsibilities

• Book domestic and international tickets using

  GDS software

  and other booking portals.
• Liaise with airlines to negotiate the best fares for tours and corporate clients.
• Handle booking issues, ticket cancellations, and issuance of additional tickets.
• Maintain strong professional relationships with airline representatives.
• Analyze air tour budgets and secure fares lower than budget to maximize profitability.
• Schedule flights based on customer preferences and available options.
• Provide customers with accurate ticketing, pricing, and schedule information.
• Process payments (cash, credit card, checks, money orders) and maintain accurate records.
• Enter and update customer details in the booking system.
• Explain applicable fees, taxes, and travel policies.
• Assist clients with general travel-related inquiries.
• Collaborate closely with the

  tours sales team

  to ensure smooth operations.

Requirements

• Experience:

  Minimum 1–2 years in domestic and international ticketing.

• Education:

  Bachelor’s degree or Diploma in Travel, Tourism, or a related field.

• Skills:

• Proficiency in GDS ticketing systems and

  Microsoft Excel

  .
• Strong communication skills in

  written and spoken English

  .
• Ability to manage corporate client accounts.
• Capability to work effectively in a fast-paced, deadline-driven environment.