Air Ticketing Executive

3 - 8 years

5 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Handle domestic and international flight bookings through GDS systems such as Amadeus Issue, reissue, and cancel air tickets as per customer requirements.

Provide multiple itinerary options based on fares, routes, and travel policies.

Assist customers with flight queries, fare details, baggage rules, seat selection, and travel documentation.

  • Resolve issues related to booking errors, schedule changes, flight delays, or cancellations.
  • Maintain polite, accurate, and timely communication with clients.

  • Follow airline guidelines, GDS rules, IATA norms, and company policies.
  • Ensure accuracy to avoid ADM (Agency Debit Memo) penalties.

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