AI Solution Delivery Manager

5 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Experience Required :

5+ years

Location :

Remote

Employment Type :

Full-time

Company :

Troopr Labs Inc

About Troopr Labs & Enjo

At Troopr Labs, were building Enjo, the worlds best AI support agent, with a vision to become the de facto AI-first helpdesk for enterprises globally. Enjo is a generative AI platform that automates employee and customer support for large enterprises through trainable AI Agents.Were a lean, high-performing team of ~30 people serving global brands including Snap, DeliveryHero, Netflix, Snowflake, and Spotify. This is a rare opportunity to join a small but impactful team shaping the future of enterprise AI.

Role Description

We are looking for an AI Solution Delivery Manager to own the end-to-end delivery of AI solutions for US enterprise customers - from discovery to go-live and expansion. This is a hybrid Business Analyst + Delivery Manager role, working directly with senior customer stakeholders (Director/VP level) and collaborating with Trooprs Product, AI Engineering, and CSM teams.

A Glimpse Into Your Day-to-Day

  • Lead discovery; write BRD/FRD/SRS, workflows, PDD, and author SOWs.
  • Run agile delivery, oversee QA/UAT, cutover, change management.
  • Drive communications : stakeholder updates, exec readouts, adoption/ROI
  • Manage T&M estimates, invoicing, milestone acceptance, forecast/margin hygiene.
  • Support growth : proposals, ROMs, change orders, and expansion roadmaps.
  • Ensure security, data governance, compliance, and SLA Were Looking For :
  • 2+ years delivering AI/automation within a 5+ year delivery/BA track.
  • Proven US customer management; confident with Director/VP stakeholders.
  • Strong requirements writing and concise executive communication.
  • Solid agile PM, risk management, and value realization skills.
  • Comfortable translating requirements to user stories and API/integration work items.

Why Troopr Labs?

  • Work with trusted, top-brand large enterprises on high-impact AI programs.
  • Build real agentic AI solutions used at scale; high ownership and visibility.
  • Remote-first India team with meaningful ET/PT overlap and clear growth path
  • High ownership & visibility : Operate in a small team where your contributions matter.
  • Clear growth path : Expand your role and influence as Troopr scales rapidly.
If youre passionate about AI and thrive at the intersection of delivery, customer success, and product innovation - lets talk. Apply now.
(ref:hirist.tech)

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