At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
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Job Summary -
A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems.
We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital
Minimum Degree Required (BQ) *:
Bachelor’s Degree - BE / B Tech / ME / M Tech / MBA / B.SC / B.Com / BBA
Required Field(s) Of Study (BQ)
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *:
US
Minimum of 2 years of experience (2 to 5 years preferred)
Certification(s) Preferred
SAP OTC
Preferred Knowledge/Skills *:
Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality
- 2 to 5 years of hands-on experience on the SD module in managed services engagement
- Support experience should be in S/4 HANA
- Adherence to SLAs, experience in incident management, change management and problem management
- Be flexible to work in 2nd shift (2 pm IST to 11 pm IST)
- Hands on experience in configuring / defining the following in the SD module:
- SAP SD- Organization structure
- SAP SD- Sales Document controls
- SAP SD- Master Data
- SAP SD- Sales including Inquiry, Quotation and Sales Orders
- SAP SD- Pricing
- SAP SD- Delivery
- SAP SD- Shipment
- SAP SD- Billing
- SAP SD - Outputs
- SAP SD- Sales business process such as Third Party Sales, Intercompany Sales,Cash Sales, Rush orders
- Excellent communication, analytical and Interpersonal skills as a Consultant
- Working offshore & onshore team and provide solution to client
- Must be a good team player
Along with the above, the candidate should have strong knowledge in:
- SAP Certification on SD Module and S/4 HANA Sales
- Experience in integrating with SAP Transportation Management (TM)
- Worked on integration with other modules like
- FI/CO
- MM
- PS
- HR
- Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
- Having implementation experience would be added advantage
