The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers.Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
- Minimum 7+ years’ experience in Linux/Solaris Server administration
- Experience in Oracle Engineered system
- Experience in Oracle storage
- Working knowledge on Engineered system like Exadata / Supercluster engineered system
- Experience in UNIX Environment –Linux and Solaris 11
- Expertise in installation, configuration and upgradation, patching, administration and storage implementation
- Ability to articulate standard methodologies for during implementation
- Experience in Oracle VM Manager LDOM Administration
- Expertise in installation configuration, add knowledge of best practices and ability to apply best practices in implementation as and when required
- Expertise in networking principles like ssh/tcp/udp
- Expertise to be able to identify performance bottlenecks at OS level
- Working knowledge of OS clustering, partitioning, virtualization and storage administration, integration with operating systems
- Demonstrated expertise in UNIX - Linux and Solaris.
- Individual contributor role able to manage his work independently.
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
- Working experience in OVM Migration projects
- Shell scripting knowledge preferred
Added advantage
- Exadata/SSC Patching Experience.
- Terraform and Ansible
Career Level - IC2
Responsibilities
The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers.Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
- Minimum 7+ years’ experience in Linux/Solaris Server administration
- Experience in Oracle Engineered system
- Experience in Oracle storage
- Working knowledge on Engineered system like Exadata / Supercluster engineered system
- Experience in UNIX Environment –Linux and Solaris 11
- Expertise in installation, configuration and upgradation, patching, administration and storage implementation
- Ability to articulate standard methodologies for during implementation
- Experience in Oracle VM Manager LDOM Administration
- Expertise in installation configuration, add knowledge of best practices and ability to apply best practices in implementation as and when required
- Expertise in networking principles like ssh/tcp/udp
- Expertise to be able to identify performance bottlenecks at OS level
- Working knowledge of OS clustering, partitioning, virtualization and storage administration, integration with operating systems
- Demonstrated expertise in UNIX - Linux and Solaris.
- Individual contributor role able to manage his work independently.
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
- Working experience in OVM Migration projects
- Shell scripting knowledge preferred
Added advantage
- Exadata/SSC Patching Experience.
- Terraform and Ansible
Career Level - IC2
Qualifications
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
